Summary
Overview
Work History
Education
Skills
Languages
Projects
Timeline
Generic
DEEPAYAN DAS

DEEPAYAN DAS

Gurugram

Summary

Results-driven Quality Analyst & Trainer with extensive experience at Bharti Airtel Ltd., specializing in quality improvement and performance assessment within the telecommunications and edtech sectors. Proficient in delivering actionable feedback and implementing audit processes to drive strategic advancements. Aiming to further utilize analytical skills to promote continuous improvement across various industries.

Overview

10
10
years of professional experience

Work History

Quality Analyst & Trainer

Bharti Airtel Ltd.
Gurugram
10.2023 - Current
  • Quality audit (sales) and training
  • Performance analysis & Constructive feedback

Quality associate-Operations

Filo Edtech Pvt. Ltd.
Gurugram
11.2022 - 10.2023
  • Quality check and feedback
  • Work in Google sheet and meta-CRM

Associate-Central Audit

BYJU'S
Bangalore
03.2022 - 11.2022
  • Company Overview: Transformation and Strategic Operations
  • Quality Assurance
  • Keep updated records and files in Google Sheet
  • Transformation and Strategic Operations

Working Partner

Soumyajyoti Medical Hall
Kolkata
11.2018 - 11.2021
  • ERP software support (Marg)
  • Stock maintenance

System Administrator

SML-Smart Technologies Pvt. Ltd.
Kolkata
11.2016 - 11.2018
  • Live server maintenance
  • Networking and software support

Program Analyst

Spanrea Technologies Incorporated
Kolkata
06.2015 - 07.2016
  • Software support
  • Inventory management and support

Education

B. TECH - Electronics & Communication Engineering

Swami Vivekananda Institute of Science & Technology
Kolkata, WB
06-2015

Higher Secondary exam - Science

Gangapuri Siksha Sadan
Kolkata, WB
04-2010

Secondary exam -

Ramakrishna Vivekananda Mission Vidya Bhavan
Kolkata, WB
04-2008

Skills

  • Google Sheets
  • MS Office
  • Meta CRM
  • Quality improvement
  • Performance assessment
  • Report creation
  • Risk assessment
  • Telecommunications
  • Audit processes
  • QC testing

Languages

Bengali
First Language
English
Intermediate (B1)
B1
Hindi
Intermediate (B1)
B1

Projects

Pursued training on Advanced Telecom from BSNL Password based Door Lock System using Microcontroller 8051

Timeline

Quality Analyst & Trainer

Bharti Airtel Ltd.
10.2023 - Current

Quality associate-Operations

Filo Edtech Pvt. Ltd.
11.2022 - 10.2023

Associate-Central Audit

BYJU'S
03.2022 - 11.2022

Working Partner

Soumyajyoti Medical Hall
11.2018 - 11.2021

System Administrator

SML-Smart Technologies Pvt. Ltd.
11.2016 - 11.2018

Program Analyst

Spanrea Technologies Incorporated
06.2015 - 07.2016

B. TECH - Electronics & Communication Engineering

Swami Vivekananda Institute of Science & Technology

Higher Secondary exam - Science

Gangapuri Siksha Sadan

Secondary exam -

Ramakrishna Vivekananda Mission Vidya Bhavan

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DEEPAYAN DAS