Deepika R
Coordinator 1 - Advertising Sales Support & Analysis
Chennai
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
3
3
years of professional experience
4
4
Certifications
Work History
Coordinator 1 - Advertising Sales Support & Analysis
Comcast
01.2023 - Current
- Company Overview: An advertising company with a $104.106 billion turnover and 184,000 employees.
- Responsible for all post-sale activities, like inventory management, post-sale reporting, and creating a strategic make-good/under-delivery plan.
- Communicating with internal teams (sales, operations, and finance) to build, traffic, and schedule advertising creative to be uploaded, confirming running time, and ensuring the customer gets the period they paid to run the creative.
- Trained in three processes in operations from the 3rd quarter of 2023, with a 200% increase in work process, operations, and upload count compared to the start of that quarter.
- Maintained the quality of work at 100% with zero negative impact on revenue, applying the desired ad creative to run through the paid time.
- Maintained a 100% quality of work, extended the 8-hour shift several days to achieve the overall team target, owing to the 120% increase in the ROE process during the political season of the U.S. (within 2 months of joining). Worked directly with Campaign Managers, Account Executives, and clients. Proactively monitored, analyzed, and optimized all advertising performance.
- Research discrepancies or inconsistencies, and recommend alternatives to ensure full client satisfaction. Provide troubleshooting assistance for creative and operations-related issues.
- Provide superior customer service to our clients and sales team, understanding the sense of urgency. In my previous organization, I was the go-to person for any deadline tasks.
Education
Bachelor of Arts - English
06.2019 - 06.2022
MBA - International Business And Marketing
04.2001 -
Skills
Advanced Excel
Power BI
Project Management
Action planning
Content creation
Data analysis
Client engagement
Social media marketing
Product marketing
Web design
Social media management
Strategic marketing
Video editing
Visual storytelling
Certification
Excel: PivotTables for Beginners (2018), LinkedIn Learning
Accomplishments
- Cricket, Woman's Comcast Premier League (05/2023) I received the award for the highest run scorer and we won the finals.
- Hand ball, District Handball association (02/2017 - 06/2022) Participated in Handball district championship.
- Boxing, ICF boxing club (07/2019 - 04/2023) Regular participant in boxing training sessions, focusing on strength, agility, and endurance. Demonstrated discipline, dedication, and determination through involvement in competitive boxing.
- Baking, Dfrost (05/2020 - Present) Founder of a successful self-startup for baking cakes from scratch for events and special occasions (birthdays and weddings) Also handled self marketing/social media promotions
- Featured in video interviews and radio sessions representing D’frost, highlighting strong communication and brand-building skills.
- Promoted D’frost across media platforms, increasing visibility through confident public speaking and storytelling.
Timeline
Coordinator 1 - Advertising Sales Support & Analysis - Comcast
01.2023 - Current
Ethiraj College - Bachelor of Arts, English
06.2019 - 06.2022
Loyola College - MBA, International Business And Marketing
04.2001 -