Deepika Raghav
Manager
Noida,Uttar Pradesh
Summary
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
8
8
years of professional experience
4036
4036
years of post-secondary education
1
1
Language
Work History
Manager
Euphorica Realty
Noida
12.2023 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed and motivated employees to be productive and engaged in work.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Hiring, onboarding, and continuously training new sales agents, providing them with the necessary skills and product knowledge.
- Maximized performance by monitoring daily activities and mentoring team members.
Business Development Manager
Kizansh Group
Noida
05.2021 - 10.2024
- Developed and implemented strategies to increase sales and market share.
- Identified potential clients, built relationships, and negotiated contracts.
- Created presentations to attract new business opportunities.
- Maintained a database of existing customers and prospective leads.
- Drafted proposals for prospects in response to their requests for information.
Abroad Education Counselor
Pyramid E Services
Nehru Place
03.2019 - 01.2021
- Created detailed reports on service requests received by customers.
- Analyzed existing processes for improvement opportunities.
- Provided guidance and counseling to students on academic program selection, course registration and career planning.
- Developed and implemented educational plans for individual students based on their needs, interests, abilities and goals.
- Advised students on appropriate courses of study at the high school level that would help prepare them for college entrance requirements.
Advisor
Canam Consultant
Connaught Place
01.2017 - 02.2019
- Assisted with the preparation of tax documents for filing purposes.
- Reviewed client portfolios regularly to ensure compliance with established risk parameters.
- Created tailored retirement plans based on individual needs and preferences.
- Developed detailed Standard Operating Procedures to ensure consistent and efficient execution of processes.
- Conducted research and gathered relevant data needed to create effective SOPs.
- Provided guidance to staff on the use of SOPs when necessary.
Education
Bachelor of Arts - Economics
Delhi University
Delhi07.2019
High School Diploma -
GGSS School
Delhi07.2016
Skills
- Relationship Development
- Staff management
- MS Office
- Client relationship management
- Report presentation
- Project Management
- Decision-Making
- Business Development
- Customer Service
- Team Leadership
- Campaign Development
- Marketing expertise
- Training and mentoring
Timeline
Manager
Euphorica Realty
12.2023 - Current
Business Development Manager
Kizansh Group
05.2021 - 10.2024
Abroad Education Counselor
Pyramid E Services
03.2019 - 01.2021
Advisor
Canam Consultant
01.2017 - 02.2019
Bachelor of Arts - Economics
Delhi University
High School Diploma -
GGSS School
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