HR executive and operations processor with extensive experience at TalentBot Technologies and Wells Fargo. Proven ability to streamline operations, enhance workforce efficiency, and implement effective HR policies. Expertise in HRIS management and fostering team communication, resulting in improved collaborations. Strong background in managing operational processes, ensuring accurate transaction processing, and maintaining regulatory compliance.
Overview
3
3
years of professional experience
3
3
Certifications
Work History
Associate Operations Processor
Wells Fargo Indian Solutions Pvt Ltd
Hydearabad
04.2024 - Current
Process and validate international payment messages through Intelli Tracs, ensuring accuracy and compliance with bank and regulatory standards.
Handle SWIFT messages (MT/MX), including payment processing, investigations, amendments, and SWIFT returns within defined TAT.
Perform checks on ISO 20022 payment messages, ensuring correct formatting, data completeness, and adherence to routing rules.
Investigate and resolve payment exceptions, such as rejections, returns, recalls, and repairs, coordinating with internal teams and correspondent banks.
Handling fraudulent payments and raising a UAR for case resolution at a time.
Maintain accurate documentation and audit trails for all processed transactions.
Improved first-time-right processing for ISO 20022 payments, contributing to a noticeable drop in repeat returns.
Adhere to SLAs, and quality benchmarks, while meeting daily productivity targets.
HR Executive
Talentbot Technologies Pvt Ltd
Hydearabad
12.2022 - 04.2024
Managed end-to-end onboarding and offboarding processes, including documentation, offer letters, and background verification, ensuring policy compliance.
Maintained accurate HRIS (Keka) data, employee records, and prepared monthly reports, supporting audit readiness and compliance requirements.
Assisted in managing employee queries related to leaves, benefits, and HR policies.
Maintained Excel reports for payroll inputs and HR data tracking.
Performed data validation checks to ensure accurate HR submissions.
Assisted in preparing HR reports and documentation as per business requirements.
Coordinated with HR teams to resolve employee leave-related issues.
Supported HR helpdesk activities, and ensured timely resolution of assigned cases.
Supported multiple HR functions, including benefits, performance management, learning administration, and HR operations.
Provided administrative support across HR processes, ensuring compliance with internal policies and procedures.
Education
MBA - Master of Business Administration, HR& MARKETING
SV University
Tirupati
11-2022
Bachelor of Arts - Bachelors of Computer Applications
SK University
Anantapur
03-2020
Skills
Employee record management
Leave administration
Data validation and accuracy
Excel reporting
Vendor coordination and management
Payroll support
Cross-functional collaboration
Contract negotiation
Regulatory compliance and risk management
Quality assurance and audit support
Attention to detail
Languages
English
Proficient (C2)
C2
Telugu
Native
Native
Certification
HR Generalist.
Timeline
Associate Operations Processor
Wells Fargo Indian Solutions Pvt Ltd
04.2024 - Current
HR Executive
Talentbot Technologies Pvt Ltd
12.2022 - 04.2024
MBA - Master of Business Administration, HR& MARKETING
SV University
Bachelor of Arts - Bachelors of Computer Applications