Deepsi Batra
Faridabad
Summary
Dynamic, result-oriented professional with three years of experience in logistics and marketing. Proven track record in marketing and sales account management. Excellent communicator with a collaborative mindset and a strong desire to manage thoughts creatively and through smart work. Seeking a challenging role to leverage my skills and drive organizational success.
Overview
2024
2024
years of professional experience
Work History
ASSISTANT MANAGER
JIFFYSHIP CARGO TECHNOLOGY PVT LTD
04.2021 - 03.2023
- I began as a Senior Executive and was later promoted to Assistant Manager of Inside Sales and Operations, where I specialized in portal freight management for their portal "Freight mango
- Oversaw the entire freight forwarding process, including quote generation, booking, documentation, and shipment tracking
- Coordinated with clients, carriers, and customs brokers to ensure that cargo was transported on time and accurately
- Freight rates were negotiated with carriers and service providers in order to keep costs low and pricing competitive
- Managed customs compliance, prepared shipping documentation, and ensured adherence to import/export regulations
- Resolved customer inquiries, complaints, and shipment delays in a proactive and professional manner
- Assisted in the development and implementation of standard operating procedures (SOPs) to streamline operations and enhance efficiency
- DIGITAL LOGISTICS
OPERATION ANALYST
ESCORTS AGRI MACHINERY
06.2019 - 07.2019
- Interned at Escorts Agri Machinery, gaining hands-on experience in operations management, including tracking, and optimizing the movement of agricultural machinery across the supply chain
- Played a key role in a holistic project, collaborating with cross-functional teams to improve operational efficiency, streamline processes, and enhance customer satisfaction
- Assisted in implementing innovative solutions and contributed to cost reduction initiatives.
BDM
MAGNUM CARGO PVT. LTD
- Managing mid-sized engagements to assist customers in resolving critical difficulties
- Regaining clients and organic leads
- Customer support and handling operations and order management
- Focused on route and Tracking shipments, dealing with CHA for both export and Import clearance
- MIS upholds, evaluate, and monitors the biiling work as it is completed
- Focuses on fundamental logistics from door to port
- Quote negotiation with the carrier and oversight
- Working on the WCA network
- Proactively and professionally resolved customer inquiries, complaints, and shipment delays
- Assisted in the creation and implementation of standard operating procedures (SOPs) to improve operations and efficiency
- As part of the digital marketing process, I generated leads via email marketing, SEO, Google Ad Words, and social media marketing
Education
MBA - Marketing
NMIMS (NARSEE MONJEE UNIVERSITY)
01.2024
Logistics and Supply Chain Management
MANAV RACHNA UNIVERSITY
01.2021
Skills
- Creative Marketing Strategy Development
- Strong work ethics and initiatives
- Leadership and Team management
- Innovative Thinking & Problem Solving
- Excel Management
Timeline
ASSISTANT MANAGER
JIFFYSHIP CARGO TECHNOLOGY PVT LTD
04.2021 - 03.2023
OPERATION ANALYST
ESCORTS AGRI MACHINERY
06.2019 - 07.2019
BDM
MAGNUM CARGO PVT. LTD
MBA - Marketing
NMIMS (NARSEE MONJEE UNIVERSITY)
Logistics and Supply Chain Management
MANAV RACHNA UNIVERSITY
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