Deepti Divya
looking for a job
Ahmedabad
Overview
4
4
years of professional experience
4
4
years of post-secondary education
1
1
PGCP in teaching
1
1
Pursuing executive post graduate program in Data science
1
1
Pursuing masters in Data science
Work History
Management Trainee
ankit metal & power ltd
kolkatta
02.2016 - 02.2018
- Assisted established management staff with operational oversight, business development and process improvement strategies.
- Acted with integrity, honesty and knowledge to promote culture of company.
- Communicated with vendors regarding back order availability, future inventory and special orders.
- Used company reports to analyze sales, gross profit and inventory activities.
- Gained knowledge of company policies, protocols and processes.
- Described product to customers and accurately explained details and care of merchandise.
- Organized projects and contests to increase sales and encourage exceptional customer service.
- Maintained store equipment, printers and fax machines.
- Encouraged departmental employees to present positive, exemplary image to customers.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Research Analyst
cooper lybranth pvt ltd
gurgaon
01.2015 - 01.2016
- Gathered, arranged and corrected research data to create representative graphs and charts highlighting results for presentations.
- Analyzed statistical data .
- Supported design and implementation of survey instruments such as telephone questionnaires to obtain study information.
- Interpreted data and made recommendations from findings.
- Helped team meet regulatory requirements by coordinating documentation and filings.
- Collected data on competitors, consumers and marketplace and consolidated data into presentations and reports.
Relationship Manager
balaji associates
new delhi
08.2013 - 12.2014
- Generated new business and referral clients in partnership with financial advisors and branch team.
- Monitored issues carefully and reached out to customers to provide immediate resolution and maintain satisfaction.
- Educated clients on available technological tools, enabling development and implementation of solutions to achieve personal financial goals.
- Achieved client satisfaction and loyalty by establishing collaborative relationships, facilitating needs assessment.
- Accomplished goals for sale of bank products and services and exceeded performance metrics for customer service.
- Utilized prospecting techniques to identify potential clients and create opportunities to sell financial services.
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
Education
Bachelor of Science - Electrical And Electronics Engineering
Annamalai University
Chennai 07.2009 - 08.2013
Skills
Ms word,excel,powerpoint
undefinedQuote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Management Trainee
ankit metal & power ltd
02.2016 - 02.2018
Research Analyst
cooper lybranth pvt ltd
01.2015 - 01.2016
Relationship Manager
balaji associates
08.2013 - 12.2014
Bachelor of Science - Electrical And Electronics Engineering
Annamalai University
07.2009 - 08.2013
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