A resourceful individual with a positive mindset and potential to build human capital and strong business ability. Willing to work to fulfill the expectations and responsibilities required for the overall development of the company.
Overview
4
4
Languages
6
6
years of professional experience
Work History
Senior Associate
WNS part of Capgemini
Gurgoan
08.2025 - Current
Managed WNS Capgemini client queues and prioritized daily casework.
Coordinated with internal teams on escalations and service requests.
Maintained positive working relationship with fellow staff and management.
Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Administrator
Grad-Assist
Pune
02.2023 - 05.2023
Managed student records and organized placement documentation for Grad-Assist services.
Coordinated graduate support schedules and streamlined daily administrative workflows.
Resolved computer hardware and software issues by delivering timely technical assistance.
Marketing and Operations Intern
Agile Capital Services
New Delhi
05.2022 - 07.2022
Supported marketing campaigns for capital services clients and prospects.
Updated CRM records and tracked client communication lists.
Maintained accurate records of orders received from customers.
Intern
Mahakankhya Welfare Foundation
New Delhi
02.2021 - 03.2021
Coordinated volunteer schedules and field support activities to ensure effective program execution
Facilitated resource distribution at welfare drives, enhancing access to support for beneficiaries
Supported outreach for welfare program, connecting community beneficiaries with essential resources