DEV KUMAR
New Delhi
Summary
To make a good position in a reputed company and work enthusiastically in team which provides steady career growth along with job satisfaction, challenges and give value contribution in the success and to build a challenging career with honesty and loyalty by translating my experience knowledge, skills and abilities into value for an organization.
Assistant Sales Manager with demonstrated record of success as sales team leader with exceptional relationship-building skills, persuasive communication style and motivational approach. Highly experienced with [Type] market and proven talent in learning new products, services and processes quickly.
Performance-oriented Sales Leader offering exceptional record of achievement over [Number]-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Creative Graphic Designer with talent for developing unique custom artwork. Innovative approach to ideas and concept development. Offering [Number] years of expertise overseeing individual projects and brand development.
Creative Animator with [Number]+ years of experience working in animation and online. Working knowledge of 2D Animation and production processes. Expert proficiency in Flash, Premiere and Photoshop and adapts drawing style to follow established style guides.
Overview
2
2
years of professional experience
Work History
Assistant Sales Manager
Pixel Led Private Limited
01.2024 - Current
- Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
- Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
- Assisted sales team with completing customer transactions and managing issues.
- Developed strong client relationships for repeat business and increased referrals.
- Cultivated a positive work environment through fostering teamwork, open communication channels among staff members contributing towards higher employee satisfaction and retention rates.
- Achieved sales targets consistently by driving daily sales activities and managing the sales pipeline effectively.
- Analyzed customer feedback to identify areas for improvement in service delivery.
- Analyzed sales data regularly to recognize patterns, capitalize on opportunities, and address areas of concern within the team''s performance metrics.
- Assisted in the development of annual sales forecasts, providing accurate projections for budgeting purposes.
Associate Sales Consultant
Paisabaazar Marketing & Consulting Private Limited
03.2023 - 10.2023
- Managed a consistent pipeline of prospects by regularly updating CRM system with accurate information.
- Assisted colleagues in closing deals by providing support during critical stages of negotiations.
- Partnered closely with cross-functional teams such as finance, operations, and customer support to ensure seamless end-to-end service delivery.
- Increased sales leads by implementing effective cold-calling strategies and networking with potential clients.
- Analyzed sales data to identify areas for improvement, adjusting strategies accordingly for better results.
- Collaborated with marketing team to develop targeted promotional materials for prospective clients.
- Generated new leads through networking and attending industry events.
- Utilized CRM software to manage customer accounts and track performance metrics.
Customer Care Executive
Insight Customer Call Solutions
03.2022 - 02.2023
- Enhanced customer satisfaction by resolving inquiries effectively and efficiently.
- Managed a high volume of inbound calls, multitasking effectively to address diverse customer needs simultaneously.
- Communicated with customers to identify needs and expectations.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Reduced customer complaints with proactive issue identification and resolution strategies.
- Maintained up-to-date knowledge of industry trends and product offerings to better serve customers.
- Provided excellent customer service by efficiently resolving issues and responding to inquiries.
Education
B.Com - Accounting And Finance
University Of Delhi
New Delhi, IndiaHigh School Diploma -
Sarvodhya Bal Vidhalya
Chand Nagar, New Delhi05.2021
High School Diploma -
Sarvodhya Bal VIdhalya
Chand Nagar, New Delhi05.2019
Skills
- Goals and performance
- Sales Reporting
- Team building and development
- Sales Goals
- Staff Management
- Documentation skills
- Sales expertise
- Client Needs Assessments
- Adobe Creative Suite
- UI and UX Design
- Animation and motion graphics
- HTML and CSS Coding
- Web Design
- Graphic Design
Languages
ENGLISH, HINDI
Father Name
SOHAN LAL
Mother Name
SUHSILA DEVI
Marital Status
Unmarried
Personal Information
- Date of Birth: 12/09/203
- Gender: Male
- Nationality: INDIAN
Hobbies and Interests
LISTENING MUSIC, READING BOOKS
Disclaimer
I hereby declare that all the statement made in this resume are true, complete and correct to the Knowledge.
Timeline
Assistant Sales Manager
Pixel Led Private Limited
01.2024 - Current
Associate Sales Consultant
Paisabaazar Marketing & Consulting Private Limited
03.2023 - 10.2023
Customer Care Executive
Insight Customer Call Solutions
03.2022 - 02.2023
B.Com - Accounting And Finance
University Of Delhi
High School Diploma -
Sarvodhya Bal Vidhalya
High School Diploma -
Sarvodhya Bal VIdhalya
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