

Accomplished Senior Leader and Director with over 23 years of experience in product and program management, specializing in Data, Digital Transformation, and GenAI-driven solutions within the Telecom and Retail sectors. Renowned for steering multidisciplinary teams and managing large-scale product portfolios, I have consistently driven significant revenue growth through strategic vision, innovation, and operational excellence. My expertise spans the delivery of complex, high-value solutions—including Customer Intelligence & Insights (CII), advanced Data Warehousing, and GenAI-powered analytics—by leveraging Cloud Platforms (AWS/Azure/Snowflake), Data Engineering, and Agile methodologies. I am recognized for fostering innovative, high-performance environments and enhancing customer satisfaction through the adoption and delivery of next-generation AI capabilities
• Spearheading multiple data programmes, managing a revenue pipeline exceeding GBP 10 million.
• Leading multidisciplinary teams of over 100 professionals to deliver and sustain Sainsbury’s data initiatives.
• Accelerated revenue growth by leading technical pre-sales discovery and scoping sessions, ensuring project feasibility and accurate resource modelling that increased bid win rates by 20%.
• Demonstrating advanced proficiency in data engineering, ETL, transformation, and migration across complex environments.
• Leveraging a robust technology stack including AWS, Azure, Snowflake, and DBT to drive scalable solutions.
• Directing the Transformation Factory initiative, orchestrating the migration of legacy data products to a modern Snowflake-based DWH platform using DBT pipelines.
• Integrating Generative AI accelerators to optimize data migration, transformation, and analytics workflows, driving operational excellence and innovation
• Implementing an innovative assembly line methodology to identify and repurpose reusable data assets for future-ready platforms.
• Embedding Agile practices throughout the data lifecycle to ensure efficient and adaptive programme delivery.
• Utilized cloud-native technology and vendor-agnostic platform to deliver Customer Intelligence & Insights (CII) for Retail solution
• Managed a team of 5 members comprising Product leads and a Product development manager and an extended engineering team of 30 FTEs
• Generated a total contract value worth $ 3 million per year for CII Retail product
• Collaborated with sales teams to deliver technical pre-sales presentations that boosted lead-to-close conversion rates by 15% year-over-year.
• Orchestrated Agile methodologies to oversee the complete product development life cycle, driving effective utilization of Agile processes.
• Expanded in-depth knowledge of the fast-evolving Retail Analytics solution space, focusing on Customer Experience Management
• Played a pivotal role in researching and building Customer Profile Unification and ID resolution capabilities from scratch as part of the Customer 360 View under the CDP solution
Post Graduate Program - Artificial Intelligence for Leaders, Great Lakes & The University of Texas at Austin
Bronze Tier Certificate, Golden Guru Gala 2024 – Tata Consultancy Services
Honoured for outstanding contributions to talent development, demonstrating a commitment to nurturing future
leaders and advancing organisational capability.
• Recognition for AI Training and Innovation Initiatives at Tata Consultancy Services
Consistently acknowledged for spearheading AI training programmes and driving idea generation, fostering a culture of innovation and continuous improvement within the organisation.
• Most Valuable Person Award, Q3 2013 – Mobileum
Awarded for architecting and successfully migrating product-specific reporting systems from Business Objects to Jasper, enhancing operational efficiency and reporting accuracy.
• Most Valuable Person Award, Q1 2012 – Mobileum
Recognised for exemplary leadership in scoping, price negotiation, and management, culminating in the
successful delivery of customised product solutions through effective collaboration with outsourced partners.
• Pat on the Back Award – Subex
Commended for delivering a high-impact proof of concept for an Americas client, showcasing advanced data processing and analytical/case management capabilities.
• Star Performer, 2008 – Satyam Computer Services Ltd
Rated as a Star Performer in annual performance appraisals, reflecting exceptional contributions to project
delivery and organisational success.
• Pat on the Back Appreciation – Satyam Computer Services Ltd
Recognised for developing the Network Intelligence module as part of the iDecisions™ Telecom project.
• Finalist, AOTMP Awards – Supplier Innovation of the Year at Satyam Computer Services Ltd
Managed the iDecisions™ Telecom project, which was nominated for the prestigious “Supplier Innovation of the
Year” category, underscoring excellence in innovation and project management.
• Appreciations for DWH Implementation – Airtel, India
Received multiple commendations for the timely execution of complex ETL development.