Devarakonda Mounika yadav

• Assisted in training team members on maps and advanced lanes, which improved their understanding and efficiency in operations
• Served as the point of contact for the team, facilitating communication and ensuring smooth collaboration among team members
• Conducted thorough quality analysis by checking errors made by operators related to LG, IR, and IS lanes, helping to identify areas for improvement
• Developed and implemented quality assurance processes, which enhanced overall operational accuracy and reduced errors
• Collaborated closely with team leaders to address quality issues, ensuring that feedback was integrated into training sessions for ongoing improvement

GIS Mapping Analyst
Grab-Taxi

Collaborated with cross-functional teams to enhance Grab's mapping infrastructure, focusing on improving route optimization and estimated time of arrival (ETA) accuracy.
Utilized data analytics to refine fare estimation models, contributing to a more reliable user experience across Southeast Asia.
GIS Specialist
HERE Technologies
Developed and maintained high-precision digital maps, capturing over 500 road attributes including geometry, elevation, and speed limits, to support advanced driver-assistance systems (ADAS).
Conducted field data collection and validation to ensure the accuracy and reliability of mapping data across various regions.
Collaborated with international teams to deliver comprehensive mapping solutions for clients in the automotive and logistics sectors.

• Assisted in the development of new features for existing digital products based on customer feedback.
• Provided guidance and mentorship to junior team members on effective ways to interact with customers digitally.
• Provided technical support for customers using digital platforms, troubleshooting problems and responding to inquiries in a timely manner.