Devashish Prasad

• Managed XSOAR engineering lifecycle, overseeing server deployment, configuration, and optimization.
• Led team in scaling XSOAR components for organizational growth.
• Spearheaded server administration, maintenance, and application deployment, aligning with security policies.
• Implemented monitoring, troubleshooting, and migration strategies, reducing downtime and enhancing stability.
• Orchestrated migration to SaaS platforms, establishing seamless communication channels and integrating with security tools.
• Implemented automation frameworks, reducing manual efforts.
• Developed sophisticated playbook logic for efficient incident response.
• Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives

• Led ITGC initiatives, conducting internal audits for control framework enhancement and compliance.
• Pioneered SOC 2 Type 2 assessments, developing policy frameworks and demonstrating continuous improvement.
• Led high-performing team, enhancing productivity and job satisfaction.
• Orchestrated kick-off meetings for project alignment, maintaining strong stakeholder relationships.
• Implemented structured approach for project discussions.
• Established robust document validation process, identifying and rectifying discrepancies collaboratively.
• Developed and maintained documentation checklist, streamlining the validation process for audit preparations.

Description: Managed global GRC initiatives, aligning with ISO 27001, NIST 800-53, GDPR, PCI DSS, and HIPAA standards. Implemented robust frameworks, led GDPR and PCI DSS compliance, conducted security assessments, and facilitated effective communication for vulnerability resolution in a proactive cybersecurity environment.

• Managed GRC initiatives globally, aligning with ISO 27001, NIST 800-53, GDPR, PCI DSS, and HIPAA.
• Implemented robust frameworks, conducted risk assessments, and facilitated audits.
• Played a key role in GDPR compliance, security assessments, SAST, and DAST.
• Led PCI DSS compliance with thorough security assessments, SAST, and DAST tests, mitigating risks.
• Collaborated for prompt pen test and vulnerability scan remediation, fostering proactive cybersecurity.
• Facilitated cross-functional communication for vulnerability resolution, maintaining continuous dialogue.
• Conducted end-to-end assessment of COTS solutions for third-party applications, including evaluations of Palo Alto, Symantec, and Mandiant.
• Shared risk observations and monitored mitigation plan progress.

Description: Oversee the operations of IT infrastructure, manage cyber incidents, and handle vulnerability management on a 24x7x365 basis for a diverse range of global clients, including industries such as chemical, manufacturing, transportation, logistics, banking, insurance, and retail.

IT Service Delivery _36 Months

• Manage incidents, coordinate resolutions, and implement proactive measures to minimize disruptions.
• Oversee Change, Problem, and Asset Configuration Management processes, ensuring compliance.
• Provide on-site support, coordinate with remote teams.
• Develop real-time dashboards for monitoring and analysis.
• Chair management review calls, collaborate for continuous improvement.
• Ensure seamless coordination across IT service management

Cyber incident response / Cyber security project Management_32 Month

• Lead SOC development, architect workflows, and integrate technologies for improved threat detection.
• Establish SOPs, foster analyst collaboration, monitor alerts, and conduct investigations.
• Refine playbooks and enhance SOC operations through training and proactive threat hunting.
• Conduct PoC assessments for security tools, seamlessly integrate them into infrastructure, and lead successful production deployment.
• Drive cybersecurity projects, managing timelines and resources for robust security implementation aligned with organizational goals.

Description: Began as an IT analyst, initially focusing on service desk and escalation management, later transitioning to specialize in identity and access management for global clients.

IT Service desk & Incident management responsibilities_24 Months

• Diagnose and resolve technical issues as an IT Service Desk professional, ensuring timely support to end-users.
• Committed to customer satisfaction, efficiently manage service requests, and maintain detailed documentation.
• Proficient in troubleshooting hardware and software.
• Excellent communication skills contribute to ensuring seamless IT operations.

Identity and Access Management_24 Months

• Administer user identity lifecycle in Active Directory and IDM, ensuring security policy adherence.
• Resolve email issues using Exchange Console, configure mailbox settings, and optimize services through cross-functional collaboration.
• Implement Active Directory organizational units for efficient user account management and administrative task delegation.
• Oversee Distribution List creation and maintenance, ensuring accurate membership and permissions.
• Manage shared folder creation with secure access controls.