Devika P

AP PAYMENTS

• Executed weekly payment runs, ensuring timely payments to vendors and maintaining cash flow.
• Monitored and reviewed Accounts payable and aging reports to ensure timely payment of vendor invoices.
• Collaborated with vendors to resolve invoice-related issues quickly, reducing invoice disputes by 20% and enhancing the overall payment processing cycle.
• Assisted in resolving payment related issued and Maintained vendor relationships, contributing to improved Response times and enhanced customer satisfaction.
• Reconciled Accounts payable with invoices and vendors statement identifying and resolving discrepancies.
• Monthly internal company clearing and report sharing.
• Checked weekly rejected payment cases and share the report with team and take necessary actions on it.
• Ensure timely payment and refund cases of customers.

AP HELPDESK

• Provided rapid, professional support to vendors and internal teams on accounts payable issues, including tracking invoice statuses, resolving payment discrepancies, and managing vendor setup challenges.
• Sent monthly chasers to internal stakeholders and vendors following upon outstanding invoices to ensure timely payments.
• Prepared regular reports on helpdesk activity, common issues, and resolution times, contributing to the overall performance metrics of the AP department.
• Collaborated with senior team members to resolve disputed invoices, ensuring vendor satisfaction and timely issue resolution.
• Prepared daily production, root cause analysis report and learning material assigned by the manager on timely basis
• Leveraged ERP systems SAP generate accurate financial reports, streamlining the audit process.