To secure a challenging position where I can effectively contribute my skills as Computer Professional, to help my organization in reaching its vision and to add values to my career.
Overview
12
12
years of professional experience
Work History
Field Engineer Operations
SIFY TECNOLOGIES
11.2022
Helpdesk Engineer
EBIX CASH LIMITED
07.2021 - 11.2022
Helpdesk Engineer
NTT INDIA PVT LTD
12.2017 - 06.2021
Customer Support Engineer
HCL Comnet subsidiary of HCl tech Limited
02.2011 - 12.2017
Education
Skills
Assembling and Disassembling
Operating System: Windows XP, 2000, Vista, Win 7, Server 2003 and 2008
Basic Knowledge of about Mother Board, Processor, RAM, ROM, BIOS, CMOS, Hard Disk, CD-ROM
Trouble Shooting: Power Related problem, HDD, CD-ROM, SMPS, Windows XP, Win 7
Dual Booting in a single system
MCITP
Protocol: TCP/IP, DNS, IIS, DHCP
Local area networking, NAT, FTP, DFS, DNS, DHCP SERVER
Windows 2008, Vista and 2003: Networking and Installation
Managing and maintaining Active Directory user and computers
Knowledge of ( OSI MODEL, TOPOLOGY, TRANSMISSION MEDIA, PTOTOCOLS)
Hardworking & Punctuality
Learning & Positive Attitude
Basic knowledge of Computer
Hardware & Networking Diploma from Jetking, Jammu
Languages
English, Hindi and Dogri
Personal Information
Hobbies: Listening to music Hindi/English., Driving., Making new Friends.
Father's Name: Sh. Janardhan Sharma
Date of Birth: 04/01/88
Gender: Male
Nationality: Indian
Marital Status: Married
Disclaimer
I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.
Head – Customer Experience/ Program Management at Sify Infinit Spaces Ltd., a subsidiary of Sify Technologies Ltd.Head – Customer Experience/ Program Management at Sify Infinit Spaces Ltd., a subsidiary of Sify Technologies Ltd.