Devjeet Biswas
Bhilai
Summary
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
5
5
Certifications
Work History
Channel Resale Manager
VE COMMERCIAL VEHICLES LTD.
04.2022 - Current
- Handling resale part of Andrapradesh and Telangana
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved marketing to attract new customers and promote business.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Marketing Finance - Based out Ahmedabad
- Sales Coordinator - Based out Raipur
Senior Business Development Executive
UNACADEMY
01.2022 - 03.2022
- Increased client base by identifying potential opportunities and establishing new relationships with key decisionmakers.
- Utilized advanced data analysis tools to track sales performance metrics, identify areas for improvement, and develop targeted strategies for growth.
Sales Engineer
VAS SPECTROMETER PVT. LTD.
12.2020 - 01.2022
- In VAS Spectrometer, my role is to find potential customers from internet and various other resources whom were seeking to purchase spectrometer
- Gained customer acceptance by demonstrating cost reductions and operations improvements.
- Developed customized proposals that demonstrated a clear understanding of client requirements and offered compelling solutions to meet their unique needs.
- Generated new leads through cold calling, social media outreach, and attending industry events.
Associate Upsell Winback
MAGICPIN
09.2019 - 12.2019
- In Magicpin, my work role is to generate lead from data by pitching them about the business offered by our company that is in package formed
- Target is based on closing the merchants with the package offered to them by our company
Associate Customer Support
TECH MAHINDRA
06.2019 - 08.2019
- In Tech Mahindra, my work role is to handle the queries of customer of company's client
- I were working for a international process
Education
MBA -
Amity University
Noida 05.2024 - Current
B.E - Engineering (ET & T)
Shri Shankaracharya Engineering College
Bhilai, Chhattisgarh 06.2015 - 05.2019
Senior Secondary Education - Class XII
Shri Shankaracharya Vidayalaya
Bhilai, Chhattisgarh05-2015
Secondary Education - Class X
Shri Shankaracharya Vidayalaya
Bhilai, Chhattisgarh03-2013
Skills
Customer relationships building
Goal setting
Negotiation
Staff training and development
Good communication skills
Customer satisfaction
Customer care
Team leadership
Strategic planning
Decision-making
Workforce management
Customer service
Business development
Certification
Digital Marketing
Timeline
MBA -
Amity University
05.2024 - Current
Channel Resale Manager
VE COMMERCIAL VEHICLES LTD.
04.2022 - Current
Senior Business Development Executive
UNACADEMY
01.2022 - 03.2022
Sales Engineer
VAS SPECTROMETER PVT. LTD.
12.2020 - 01.2022
Associate Upsell Winback
MAGICPIN
09.2019 - 12.2019
Associate Customer Support
TECH MAHINDRA
06.2019 - 08.2019
B.E - Engineering (ET & T)
Shri Shankaracharya Engineering College
06.2015 - 05.2019
Senior Secondary Education - Class XII
Shri Shankaracharya Vidayalaya
Secondary Education - Class X
Shri Shankaracharya Vidayalaya