Dewesh Tiwari
Faridabad
Summary
Dynamic professional seeking a challenging career opportunity to leverage expertise and skills for meaningful contributions to organizational success. Committed to excellence and continuous improvement, with a strong belief that success is achieved through a relentless pursuit of outstanding results. Eager to collaborate with teams and drive initiatives that foster growth and innovation, ensuring alignment with company goals and values. Passionate about creating impactful solutions that enhance productivity and efficiency in the workplace.
Overview
11
11
years of professional experience
2
2
Languages
Work History
Senior Sales Manager
JW Marriott New Delhi
03.2026 - Current
- Exceeded annual sales targets consistently by maintaining a proactive approach to lead generation and pipeline management.
- Improved customer retention rates by delivering exceptional after-sales support and fostering long-term relationships with key accounts.
- Spearheaded efforts to penetrate new markets by conducting thorough competitor analyses and developing customized go-to-market strategies.
- Championed the adoption of new sales tools and technologies to modernize operations, improve efficiency, and enhance overall team performance.
Sales Manager
JW Marriott New Delhi Aerocity
07.2024 - Current
- Implemented robust sales approaches resulting in increased revenue.
- Increased repeat business by strategically managing key accounts.
- Established consistent review sessions to align goals and assess progress.
- Met or surpassed sales goals every quarter through diligent efforts.
- Secured lucrative contracts with major accounts, leveraging strong negotiation skills and deep industry knowledge.
- Streamlined sales processes for efficiency, adopting new CRM tools and technologies.
- Expanded market share by identifying and penetrating untapped markets.
Assistant Sales Manager
Pullman& Novotel New Delhi Aerocity
11.2023 - 07.2024
- Developed strong client relationships for repeat business and increased referrals.
- Achieved sales targets consistently by driving daily sales activities and managing the sales pipeline effectively.
- Generated sales report to help upper management make effective decisions and sales plans.
- Negotiated contracts with clients that balanced profitability with excellent customer service standards.
Assistant Manager Catering Sales
Radisson Blu Faridabad
04.2023 - 11.2023
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Developed key partnerships, resulting in increased lead generation and cross-selling opportunities.
Catering Sales Executive
Radisson Blu Faridabad
03.2022 - 03.2023
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Served as a liaison between internal departments such as production, logistics, finance, ensuring seamless end-to-end management of client accounts.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
BDE
Thrillophilia Tours and Travels (OTA)
04.2020 - 12.2021
- Organized group tours efficiently, coordinating logistics and communication between multiple parties for seamless experiences.
- Collaborated with travel suppliers to negotiate competitive rates, resulting in better value for clients.
- Evaluated customer feedback consistently to identify areas for improvement in product offerings and service delivery.
- Boosted sales revenue by identifying potential clients and showcasing available tour packages.
- Resolved client issues swiftly and professionally, ensuring positive outcomes and maintaining company reputation.
- Optimized itinerary planning with thorough attention to detail, maximizing customers'' vacation time while minimizing potential complications.
- Maintained up-to-date knowledge of travel industry trends, regulations and best practices to better serve customers.
Bartender
Hyatt Andaz
09.2016 - 08.2017
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Bartender
Le-Meridien Janpath
06.2015 - 08.2016
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.
- Kept bar stocked with liquors, juices and garnishes for drinks.
Education
Masters - Hotel Management
IHM Pusa
01.2020
Graduation - Hotel Management
IHM Gwalior
01.2015
Intermediate -
Gita Convent School
01.2011
High School -
GFPS (Gold field public school)
01.2008
Skills
- Business development and planning
- Relationship building
- Solution selling
- Problem-Solving
- Excellent Communication
- Teamwork and Collaboration
- Analytical and Critical Thinking
Accomplishments
• Delivered 130% (Q1), 120% (Q3), and 109% (Q4) of sales targets in 2025
• Achieved 122% of Q1 2026 target, maintaining strong growth momentum
• Secured Qhala Trust (International Group) during AI Summit (358 room nights at ₹36,000 ADR (high-yield business)
• Closed SEMI India & ISMA events (Sept 2026) worth ₹1+ crore in total revenue
• Consistently secured multiple domestic & international group bookings across 2025–2026
Timeline
Senior Sales Manager
JW Marriott New Delhi
03.2026 - Current
Sales Manager
JW Marriott New Delhi Aerocity
07.2024 - Current
Assistant Sales Manager
Pullman& Novotel New Delhi Aerocity
11.2023 - 07.2024
Assistant Manager Catering Sales
Radisson Blu Faridabad
04.2023 - 11.2023
Catering Sales Executive
Radisson Blu Faridabad
03.2022 - 03.2023
BDE
Thrillophilia Tours and Travels (OTA)
04.2020 - 12.2021
Bartender
Hyatt Andaz
09.2016 - 08.2017
Bartender
Le-Meridien Janpath
06.2015 - 08.2016
Graduation - Hotel Management
IHM Gwalior
Intermediate -
Gita Convent School
High School -
GFPS (Gold field public school)
Masters - Hotel Management
IHM Pusa
Disclaimer
I hereby declare that all the information given above is true and correct to the best of my knowledge and belief.