Dhairya Gaur
Jodhpur
Summary
Experienced Business Analyst skilled in bridging the gap between business objectives and technological solutions, adept at stakeholder collaboration, data-driven decision-making, and delivering actionable insights to enhance operational efficiency and business performance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Business Analyst
Verdant Infotech Solutions Pvt. Ltd. (now Evizot)
04.2022 - 04.2025
- Conducted comprehensive analysis of business processes, workflows, and systems to identify inefficiencies and improvement opportunities, contributing to enhanced operational performance.
- Collaborated with stakeholders to gather and document business requirements.
- Supported pre-sales by preparing business cases, cost-benefit analyses, and solution proposals for potential clients.We had used upwork, freelance for sending the proposals to the clients
- Led post-sales activities by ensuring successful project delivery, aligning business goals with technical implementation, and maintaining ongoing client communication to ensure satisfaction.
- Managed projects for clients from Australia, USA, Israel, UK, and Singapore, working across different industries and cultures.
- Delivered projects for clients in various sectors including wealth management, insurance, e-commerce, mobile applications, website development, and business intelligence/dashboard creation.
- Created and maintained essential project documentation such as Business Requirement Documents (BRDs), Functional Specifications, User Stories, and Process Maps.
- Conducted market research and competitor analysis to identify trends, gaps, and strategic opportunities for client growth and innovation.
- Defined and tracked Key Performance Indicators (KPIs) to monitor success and impact of business solutions and digital initiatives.
- Helped design data-driven solutions to improve business performance and supported data needs for marketing and sales teams.
- Facilitated workshops and meetings to ensure alignment between business needs and technical solutions.
- Worked closely with IT teams to ensure the successful delivery of projects and supported sales and marketing teams in identifying and closing data gaps.
- Analyzed customer data to identify patterns, fill data gaps, and provide meaningful insights.
Associate SME and Analyst
Testbook Edu Tech Solutions Pvt. Ltd.
01.2021 - 02.2022
- Acted as a subject matter expert (SME) for educational content, ensuring the accuracy and quality of course materials.
- Created detailed reports and presentations on educational outcomes, candidates engagement, and market trends.
- Developed and maintained comprehensive documentation, including user guides, training materials, and process workflows
- Engaged with key stakeholders to gather feedback and ensure alignment with educational standards and goals.
- Trained more than 90+ trainees in Teacher's Training Program
- Handle their end to end performance data with advanced MS-Excel and G- suits
- Worked as Reporting manager in TTP department
- Handled end to end operations of the internal projects
Education
M.Tech (Power System) -
University College of Engineering and Technology
06.2022
B.Tech (Electrical Engineering) -
Govt. Engineering College Bikaner
06.2018
Class 12th -
Sophia Senior Secondary School
05.2014
Class 10th -
Dayanand Public School
05.2012
Skills
Advance Excel
Google Suits
MS Office
Market analysis
Power BI
Knowledge of handling CRM
Requirement Gathering
Data analysis
Certification
Data Science Bootcamp with Upgrad from December 2022 to March 2023.
The program included 3 months of data analysis training and 2 months of data toolkit certification, culminating in successful completion of all certification exams.
Accomplishments
- Gold Medalist: Achieved the Gold Medal in M.Tech for outstanding academic performance.
- Successful Project Upsells: Successfully upsold three major projects in my previous company, contributing significantly to business growth (2023).
Timeline
Business Analyst
Verdant Infotech Solutions Pvt. Ltd. (now Evizot)
04.2022 - 04.2025
Associate SME and Analyst
Testbook Edu Tech Solutions Pvt. Ltd.
01.2021 - 02.2022
M.Tech (Power System) -
University College of Engineering and Technology
B.Tech (Electrical Engineering) -
Govt. Engineering College Bikaner
Class 12th -
Sophia Senior Secondary School
Class 10th -
Dayanand Public School
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