Microsoft excel
DHAIRYA THAKKAR
AUTOMOBILE ENGINEER
Ahmedabad
Summary
Dynamic leader with a proven track record at Svitch Energy Pvt Ltd, Well-versed in developing and implementing effective sales strategies to maximize profits. Talented trainer and personnel developer with good people and problem-solving abilities. Knowledgeable about complying with company standards while increasing efficiency, customer satisfaction and bottom-line profitability with effective closing skills. Committed to building talented and successful sales teams through persuasive communication and positive reinforcement.
Overview
3
3
years of professional experience
5
5
Languages
Work History
Assistant Sales Manager
Svitch Energy Pvt Ltd
11.2023 - Current
- Developed strong client relationships for repeat business and increased referrals.
- Achieved sales targets consistently by driving daily sales activities and managing the sales pipeline effectively.
- Assisted sales team with completing customer transactions and managing issues.
- Trained new associates in successful sales and performance strategies.
- Generated sales report to help upper management make effective decisions and sales plans.
- Analyzed sales data regularly to recognize patterns, capitalize on opportunities, and address areas of concern within the team''s performance metrics.
- Collaborated with marketing department to create appealing promotions, resulting in higher customer engagement rates.
- Negotiated contracts with clients that balanced profitability with excellent customer service standards.
- Strengthened performance by applying excellent program and project leadership skills.
- Boosted team morale and cohesion by organizing regular sales strategy meetings.
- Built relationships with customers and community to establish long-term business growth.
- Managed accounts to retain existing relationships and grow share of business.
- Managed revenue models, process flows, operations support, and customer engagement strategies.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Team Leader, Sales Operations
Svitch Energy Pvt Ltd
05.2023 - 11.2023
- Mentored junior team members, fostering a positive work environment that encouraged professional growth.
- Enhanced customer satisfaction through proactive problem-solving and consistent followup.
- Developed strong relationships with key clients, resulting in increased repeat business.
- Led targeted marketing campaigns to boost brand awareness and generate qualified leads for the sales pipeline.
- Reduced employee turnover by recognizing top performers and creating tailored development plans for underperformers.
- Optimized territory management, reallocating resources to high-potential areas for maximum ROI.
- Conducted regular performance evaluations, identifying areas of improvement and adjusting training programs accordingly.
- Provided leadership, guidance and direction to sales team members, offering assistance with any need at any time.
- Drove revenue growth by expanding client base through networking events, tradeshows, and industry conferences.
Sales Consultant
Svitch Energy Pvt Ltd
02.2022 - 04.2023
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for product information.
- Provided sales and customer service assistance on given leads.
- Streamlined sales processes to improve efficiency, leading to quicker deal closings and increased productivity.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Contributed to event marketing, sales and brand promotion.
Education
Bachelor of Technology - AUTOMOBILE
INDUS INSTITUTE OF TECHNOLOGY AND ENGINEERING
Ahmedabad, India04-2019
Skills
Team building and development
Software
Power point presentation
Google sheet
Tally
Timeline
Assistant Sales Manager
Svitch Energy Pvt Ltd
11.2023 - Current
Team Leader, Sales Operations
Svitch Energy Pvt Ltd
05.2023 - 11.2023
Sales Consultant
Svitch Energy Pvt Ltd
02.2022 - 04.2023
Bachelor of Technology - AUTOMOBILE
INDUS INSTITUTE OF TECHNOLOGY AND ENGINEERING
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