Dhananjay Chandel

Presently assigned to Acxiom training; upskilled on FUSE (automation workflows) and UDL (Unified Data Layer for cloud data lakes), with capabilities in monitoring flows, error handling, and troubleshooting.

Completed SQL and Linux trainings provided by Acxiom; additionally, learned to use FileZilla (file transfer) and UltraEdit (file handling/editing).

Earned Snowflake Hands-On Essentials Badges (1–5) with labs and challenges: Badge 1: Fundamentals of Cloud Data Warehousing. Badge 2: Secure data sharing across organizations. Badge 3: Using the Snowflake Data Marketplace. Badge 4: Data lake integration and querying semi-structured/unstructured data. Badge 5: Data engineering workflows and ELT processes. Additionally, I completed Databricks certification courses based on data warehousing, data engineering, and SQL analytics.

Additionally, I completed Databricks certification courses in Data Warehousing, Data Engineering, and SQL Analytics.

I actively participated in team events, and I am currently part of the organizing committee for the upcoming team event.

• Provided L1 and L2 production support for critical business applications, ensuring smooth operations.
• Performed SQL database management, handling complex queries, performance tuning, and troubleshooting data-related issues.
• Monitored system performance using Dynatrace and Grafana, identifying and resolving performance bottlenecks proactively.
• Managed incident resolution, root cause analysis, and problem-solving, reducing recurring issues, and improving system efficiency.
• Automated operational tasks using shell scripting, reducing manual efforts, and increasing process efficiency.
• Maintained Linux and Unix-based environments, performing log analysis, patch management, and system health checks.
• Worked with ServiceNow and ticketing systems, ensuring timely resolution of incidents and requests within SLA timelines.
• Handled ITIL-based change management processes, ensuring the controlled deployment of updates, patches, and fixes.
• Collaborated with development, QA, and infrastructure teams to troubleshoot application issues, and deploy solutions seamlessly.
• Provided 24/7 on-call support, handling high-priority incidents, and ensuring continuous system availability.
• P1/P2 incidents, coordinating with cross-functional teams to ensure timely issue mitigation, while maintaining SLA compliance.
• Provide database supreme-level problem-solving services to all stakeholders during the project lifecycle.