Dhananjay Shakya
Gurgaon
Summary
Sought out continuous professional development opportunities to further develop expertise in Banking operations while strengthening support for team members. Resourceful leader with good organizational, multitasking and project management abilities. Discerning and performance-oriented in tackling operational problems.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Key Account Manager
PAYTM
09.2023 - Current
- Acquired new accounts strategically for Paytm's payment solutions, with a focus on key outlets. Maintained and cultivated relationships with current accounts to ensure satisfaction and high engagement .
- Ensured acquisition quality through continuous engagement with onboarded accounts. Educated merchants in designated regions on the advantages and procedures of Paytm's payment acceptance solutions.
- Achieved and sustained a region-wide active rate exceeding 90% by effectively managing client relationships.
- Increased revenue by closing sales of value-added services (VAS) like ads, scratch cards, and billing POS systems.
- Managed portfolios to boost productivity and profitability by implementing growth-oriented strategies
Deputy Manager
HDFC Bank Limited
01.2022 - 08.2023
- Acquistion of CASA (Current & Saving Account)
- Acquistion of qualified and activated higher Current
- Account variants
- Revenue Acquistion
- Increase the customer base by developing business relationships with existing customer
- Building and Maintaining a CRM Database
- Managed Portfolios
Assistant Manager
Indusind Bank Ltd
12.2020 - 01.2022
- To acquire NTB Customers and pursue new business relationships
- Acquire new business by selling Banking products like
- Savings & Current Account, Debit/Credit cards, Cross
- Selling and Assets Products
- To reach out to High Net - worth individuals
- Building and Maintaining a CRM Database.
Business Development Associate
American Express
10.2018 - 05.2020
- To acquire NTB Customers and pursue new business relationships
- Acquire new business by selling Banking products like
- Credit cards cross sell & customer handling
- Selling and Assets Products
- To reach out to High Net - worth individuals
Senior Sales Executive
SBI Credit Card
08.2016 - 10.2018
- To acquire NTB Customers and pursue new business relationships
- Acquire new business by selling Banking products like
- Savings & Current Account, Debit/Credit cards, Cross
- Selling and Assets Products
- To reach out to High Net - worth individuals
Education
Bachelor of Science -
Dr Bhimrao Ambedkar University, Agra
08.2016
Skills
- Quick Learner Business Development
- Client Relationships Customer Service
- Muti-Tasking Self Motivated Ms - Office
- Certified in IRDA
- Mutual Fund Distributors
- Certified in One Day Digital Marketing Workshop
Accomplishments
Rising Star on credit Card Drive (3 Times)
Award received from Deputy Zonal Head for over achievement of Target (150% in CASA Growth
Certification
IRDA Certified
NISM V-A Mutual Fund Distributors Certified
Timeline
Key Account Manager
PAYTM
09.2023 - Current
Deputy Manager
HDFC Bank Limited
01.2022 - 08.2023
Assistant Manager
Indusind Bank Ltd
12.2020 - 01.2022
Business Development Associate
American Express
10.2018 - 05.2020
Senior Sales Executive
SBI Credit Card
08.2016 - 10.2018
IRDA Certified
NISM V-A Mutual Fund Distributors Certified
Bachelor of Science -
Dr Bhimrao Ambedkar University, Agra
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