DHANANJAYULU REDDY B

CAREER OBJECTIVE SKILLS CERTIFICATIONS PROFESSIONAL EXPERIENCE Sr. Process Associate

To contribute effectively to the growth and development of the organization, while continuously exploring opportunities to develop my skills and realize my full potential. I aim to be a key contributor in a dynamic and innovative environment, where I can leverage my abilities to drive success and take on new challenges.

• Mortgage Servicing
• Fannie Mae Loans
• MS Office Suite
• Teamwork
• Problem-Solving
• Time Management
• Flexibility
• Emotional Intelligence
• Attention to Detail
• Communication
• Basic Tally and GST using Tally ERP 9

Mr. Cooper (NSM Services Pvt. Ltd.), Bengaluru, KA
Nov 2022 – Present
Process – FNMA Claims Filing (US Mortgage)

Sub-process Responsibilities:

• Analyze borrower mortgage history and current loan status.
• Validate that the loan meets FNMA's delinquency threshold (90+ days for NPL).
• Check prior claims to prevent duplication and exclude non-claimable transactions.
• Submit claims with supporting documents per investor guidelines.

FNMA Claim Resubmission Analysis

• Identify reasons for claim denials, curtailments, or rejections.
• Correct and resubmit claims as per investor and servicer guidelines and AAA matrix.
• Track and manage resubmitted claims within allowable timeframes.

FNMA Claim Analysis

• Determine loan trigger (PLC, Final, MOD) and prepare respective claims.
• Review supporting documents like tax records, insurance, inspections, preservation, and legal costs.
• Ensure claimable amounts do not exceed investor thresholds.
• Identify and recover capitalized amounts on deferred modification loans.

FNMA Document Analysis

• Retrieve essential documents: tax, insurance, MI history, bankruptcy, foreclosure fees, etc.
• Request and follow up on prior servicer documents.
• Ensure due diligence and timely claim processing.
• FHA Document Retrieval
  Handled timely and accurate retrieval of key FHA documents by coordinating with onshore vendors (e.g., Black Knight, Cyprexx, Assurant, Yardi P260), ensuring 100% accuracy and compliance.