Reeta Panday
Gurgaon
Summary
To be with reputed organization where I can explore and improve my ability. I would like contribute to a business with all my ability & skill. Detail-oriented professional with strong claims processing and effective communication skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Process associate
Guardian Private Limited
Gurgaon
11.2024 - Current
- Prioritized and organized tasks to efficiently accomplish service goals.
- Processed insurance claims efficiently using proprietary software and established guidelines.
- Assisted in training new team members on claims processing procedures and tools.
- Processed a high volume of incoming claims in accordance with established policies and procedures.
- Provided technical guidance and training to new staff members regarding claim processing procedures.
- Entered claim information accurately into database systems.
Process Developer
Genpact Private Limited
gurgaon
12.2018 - 11.2024
- Analyzed current procedures to identify gaps and recommend effective solutions.
- Trained new staff on standard operating procedures and best practices for efficiency.
- Documented process changes and maintained up-to-date records for compliance purposes.
- Created reports detailing the results of process improvement initiatives.
Education
Master of Commerce -
Maharishi Dayanand University
Skills
- Claims processing
- Team collaboration
- Problem solving
- Effective communication
- Team building
- Self-Directed
- Calm under pressure
Accomplishments
Act with accountability
Hobbies
- Singing
- Dancing
- Travelling
- Cooking
Certification
6 months course of Basic Computer Application which contains MS Word, MS Excel, MS Power Point, Windows and Internet etc.
Personal Profile
Husband’s name : Prakash
Father’s Name : Bal Bahadur Panday
DOB : 2nd October, 1993
Marital Status : Married
Religion : Hindu
Languages known : English, Hindi
Declaration
I hereby declare that all the above information is true to the best of my knowledge and belief.
Timeline
Process associate
Guardian Private Limited
11.2024 - Current
Process Developer
Genpact Private Limited
12.2018 - 11.2024
Master of Commerce -
Maharishi Dayanand University