Dhanush K
Sales Specialist
Chennai
Summary
Versatile and adaptable professional with a diverse background in customer service, project coordination, and team collaboration. Strong interpersonal skills and a passion for problem-solving. Seeking a challenging opportunity where I can bring my organizational and communication skills to contribute to a successful team and organization.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Sales Engineer
SUNDROP INDIA ENERGY
10.2024 - Current
- Company Overview: Renewable Energy Semiconductor Manufacturing
- Generated and nurtured leads, achieving a high conversion rate from prospect to customer, consistently exceeding sales targets.
- Consulted with customers to assess energy needs, recommending tailored solar solutions and explaining the financial benefits of solar energy, resulting in strong customer satisfaction and retention.
- Led negotiations and closed contracts, securing multiple high-value deals with residential and commercial clients.
- Educated customers on solar energy incentives, rebates, and financing options, increasing adoption rates and improving sales performance.
- Collaborated with installation teams to ensure smooth transition from sales to installation, maintaining a high level of customer satisfaction.
Virtual Care Officer and Sales Officer
HDFC Bank
04.2024 - 09.2024
- Company Overview: India’s largest Housing Finance Company
- Key role is to handle customer query on Credit Card, Accounts and Sales.
- Managed a portfolio of over 150 virtual care clients, demonstrating expertise in customer relationships.
- Improved customer retention by 30% by implementing targeted follow-up communications and feedback collection.
- Increased cross-selling opportunities by 20% through personalized virtual care solutions for diverse client needs.
Education
MCA - Mater Of Computer Application -
VELS Institute of Technology
01.2023
BCA - Bachelor Of Computer Application - undefined
SRM Institute of Technology
01.2020
HSC - undefined
Bharath Dass Mat Hr Sec School
01.2017
SSLC - undefined
Bharath Dass Mat Hr Sec School
01.2015
Skills
- Client Relationship Management
- B2B & B2C Sales
- CRM Software (Salesforce)
- Negotiation & Closing
- Market Research & Analysis
- Cold Calling & Prospecting
- Sales Presentations
- Competitor Research
- Team Collaboration
STRENGTHS
- Observation and Communication
- Strong observation skills and effective communication.
- Decision Making and Multi-tasking
- Ability to make informed decisions and multitask efficiently.
Timeline
Sales Engineer
SUNDROP INDIA ENERGY
10.2024 - Current
Virtual Care Officer and Sales Officer
HDFC Bank
04.2024 - 09.2024
BCA - Bachelor Of Computer Application - undefined
SRM Institute of Technology
HSC - undefined
Bharath Dass Mat Hr Sec School
SSLC - undefined
Bharath Dass Mat Hr Sec School
MCA - Mater Of Computer Application -
VELS Institute of Technology
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