Dhanush T
Chennai
Summary
Highly-skilled and experienced KYC/AML Analyst a proven track record of successfully identifying and preventing financial crimes. Adept at conducting due diligence on new and existing customers, monitoring transactions, and reporting potential violations with strong communication and interpersonal skills
Overview
8
8
years of professional experience
1
1
Certification
Work History
Analyst
Accenture Solutions & Pvt. Ltd.
03.2021 - Current
- Conducted essential KYC screenings on clients, documented the information, and consistently upheld a focus on quality assurance in accordance with NAS guidelines.
- Conducted meticulous Sanction, Negative Media, and Politically Exposed Persons (PEPs) screening of high complexity client relationships, following current Key Operation Procedures (KOPs)
- Regularly reviewed records for completeness, ensuring the necessity of due diligence and alignment with customer due diligence (CDD) and enhanced due diligence (EDD) standards
- Assumed leadership during pandemic in organizing task allocation and distribution among team members and collaborated closely with other managers to ensure the sustained productivity of our team.
- Performed volume analysis on monthly/quarterly account closures in Excel, including the examination of associated queries.
Network Operations Associate
Accenture Solutions & Pvt. Ltd.
12.2019 - 03.2021
- Understanding the contract and creating request as per the aspects
- Providing elements and values as mentioned in request
- Investigating and interpreting client queries and proposing a solution within the SLA
- Effectively Resolve all the queries in an accurate and timely manner
- Proactively review, analyse, and establish a contract process with standard checklist
- Working on DTP according to the changes required
- Co-ordinate with various teams to resolve invoice disputes
- Documentation of Integration process and best practices
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Payment Analyst
Matrimony.Com
07.2018 - 10.2019
- Company Overview: Matrimony.com is a marriage service provider
- Getting in touch with the client through chat or call and explain the variety of product offered according to their preference
- Analysing the client expectation and presenting the suitable products and prices
- Handling Clients Query and managing to get back to them without any delay and ensure satisfaction in the service offered
- Explaining the best package to the customer and complete sale process
- Maintaining the record of customer interaction, record details for complaints and comments as well as action taken
- To analyse and provide process improvement tips and implementing them
- Matrimony.com is a marriage service provider
Operations Executive
Zealous Services
Chennai
01.2017 - 05.2018
- Handling client calls and providing the products available information converting the call into a sale
- Maintained the customer interaction details and record details on the query raised and actioning them within the agreed time limit
- Stakeholder complaint resolution as per service request received and validate and ensure completion on time
- Being an SME of the process had a complete knowledge on resolving queries
Education
MBA - Human resource management
PULC
Chennai04-2019
B.Com. - Corporate Secretary Ship
Madras University
Chennai06-2017
H.S.C - Commerce
Velankanni Matric Hr Sec School
Chennai06-2014
S.S.L.C -
Velankanni Matric Hr Sec School
Chennai06-2011
Skills
- AML,EDD
- KYC compliance
- Expertise in MS office packages
- Quick Learner
- Attention to detail
- Ability to work independently and in team environment
Awards
- Achieved 04 months Top Performance in sales (Zealous Services).
- Consecutively achieved 03 months Top Performance in sales (Matrimony).
- Star of Business Award for the period of H2, FY21 (Accenture Solutions).
Languages
- English
- Tamil (Read & write)
Personal Information
- Date of Birth: 06/22/97
- Gender: Male
- Nationality: Indian
- Marital Status: Single
Accomplishments
- Achieved 04 months Top Performance in sales (Zealous Services).
- Consecutively achieved 03 months Top Performance in Payments (Matrimony
Certification
- Advanced Excel dashboard
- Data visualization Power BI
Timeline
Analyst
Accenture Solutions & Pvt. Ltd.
03.2021 - Current
Network Operations Associate
Accenture Solutions & Pvt. Ltd.
12.2019 - 03.2021
Payment Analyst
Matrimony.Com
07.2018 - 10.2019
Operations Executive
Zealous Services
01.2017 - 05.2018
MBA - Human resource management
PULC
B.Com. - Corporate Secretary Ship
Madras University
H.S.C - Commerce
Velankanni Matric Hr Sec School
S.S.L.C -
Velankanni Matric Hr Sec School