BALASUBRAMANIAM N
Tiruchirappalli
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
46
46
years of professional experience
Work History
Senior Manager
Mahathma Eye Hospital Private Limited
Tiruchirappalli
2021.10 - 2024.04
- Directed cross-functional teams in developing innovative solutions to complex problems.
- Created and managed budgets for travel, training, and team-building activities.
- Established and maintained relationships with key stakeholders to support business objectives.
Senior Manager (Operations)
Maruti Hospital
Tiruchirappalli
2019.03 - 2021.02
- Facilitated team meetings and workshops to align on goals and strategies.
- Managed a team of 10+ employees by providing guidance, setting goals and objectives, delegating tasks, and monitoring performance.
- Developed and implemented strategic business plans to drive growth and profitability.
Manager (OVERALL ADMIN)
SARATHA'S
Tiruchirappalli
2011.03 - 2015.06
- Oversaw marketing initiatives, increasing brand awareness and sales.
- Recruited and hired qualified candidates to fill open positions.
- Oversaw daily operations, maintaining efficiency and quality standards.
Marketing Manager
STATE BANK OF INDIA
Tiruchirappalli
2008.04 - 2011.12
- Developed marketing strategies based on corporate objectives and market trends.
- Supervised the department and provided guidance and feedback to other marketing professionals.
- Utilized strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touchpoints.
Branch Manager
STATE BANK OF INDIA
Tiruchirappalli
2008.11 - 2011.02
- Maintained regular performance appraisals for subordinates through verbal, written and on-going review programs.
- Recommended new financial and accounting software packages. replacing various non-integrated offerings.
- Planned work schedules to maintain adequate staffing levels.
Field Office Manager
STATE BANK OF INDIA
KODUMUDI ADB
2005.07 - 2008.10
- Implemented quality control measures to uphold company standards.
- Managed field staff, ensuring compliance with company policies and procedures.
- Produced thorough, accurate and timely reports of project activities.
Field Sales Officer
STATE BANK OF INDIA
AVANASHI
2001.01 - 2005.06
- Developed creative solutions when faced with challenging situations or difficult customers.
- Identified customer needs by asking questions and advising on best solutions.
- Coordinated with logistics teams to ensure timely delivery of products to customers.
Clerk
STATE BANK OF INDIA
Tiruchirappalli
1978.08 - 2001.12
- Organized and maintained filing systems for confidential documents.
- Processed customer orders promptly and accurately.
- Computed, recorded and proofread data or reports.
- Monitored and directed work of lower-level clerks.
Education
MBA - FINANCE AND SYSTEMS
BISHOP HEBER COLLEGE PUTHUR
TRICHY 1992-06
Skills
- Project management
- Budget management
- Team building
- Quality control
- Customer relationship management
- Cross-functional team coordination
- Market analysis
- Employee development
Accomplishments
- UNIVERSITY RANK HOLDER -
Languages
Tamil
First Language
English
Advanced (C1)
C1
Timeline
Senior Manager
Mahathma Eye Hospital Private Limited
2021.10 - 2024.04
Senior Manager (Operations)
Maruti Hospital
2019.03 - 2021.02
Manager (OVERALL ADMIN)
SARATHA'S
2011.03 - 2015.06
Branch Manager
STATE BANK OF INDIA
2008.11 - 2011.02
Marketing Manager
STATE BANK OF INDIA
2008.04 - 2011.12
Field Office Manager
STATE BANK OF INDIA
2005.07 - 2008.10
Field Sales Officer
STATE BANK OF INDIA
2001.01 - 2005.06
Clerk
STATE BANK OF INDIA
1978.08 - 2001.12
MBA - FINANCE AND SYSTEMS
BISHOP HEBER COLLEGE PUTHUR