Summary

Overview

Work History

Education

Skills

Websites

Projects Implemented

Noteworthy Attainments

Key Deliverables

Timeline

Dhaval Suthar

Houston

Summary

Results-driven senior-level professional with 18+ years of verifiable successful journey managing Investigation functions across various global organizations
Efficient team player with sound communication and presentation skills, interpersonal, negotiation and problem-solving skills with analytical capability to enhance organizational performance
Strong ability to work -collaboratively with top executives with in-depth knowledge of disciplinary process with focusing on following principles of natural justice

Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance. Offering strong organizational skills and collaborative mindset, eager to develop and grow in project management environment. Brings understanding of project workflows and proficiency in tools like Microsoft Project and Trello. Ready to use and develop analytical and communication skills in role. Professional manager with significant expertise in overseeing complex projects and ensuring timely delivery. Skilled in strategic planning, budget management, and risk assessment. Strong focus on team collaboration, fostering results-driven environment, and adapting to changing needs. Known for reliability, leadership, and effective communication.

Overview

years of professional experience

years of post-secondary education

Work History

Project Manager

Infosys Technologies USA

Houston

12.2022 - Current

Lead the design and development of complex technology solutions, including architecture, integration, security, scalability, performance, and availability
Develop technical roadmaps for projects, ensuring that all components are in alignment with business objectives
Analyze existing systems to identify areas of improvement and develop strategies to optimize them
Collaborate with other architects, engineers, and stakeholders to ensure successful implementation of new technologies
Provide guidance on best practices and standards for software engineering, system design, and application development
Design and implement automated processes to improve efficiency and reduce manual effort
Monitor and analyze system performance metrics to identify potential issues and recommend corrective actions
Research emerging technologies and trends to stay ahead of industry developments
Create detailed documentation for each project, including diagrams, flowcharts, and user manuals
Train and mentor junior team members on technical topics
Participate in code reviews and provide feedback to developers
Work closely with product owners and stakeholders to ensure customer satisfaction
Planned, designed, and scheduled phases for large projects.
Collaborated closely with cross-functional teams to ensure seamless communication and information sharing throughout project lifecycles.
Established clear lines of communication between stakeholders by creating detailed status updates that kept everyone apprised of critical milestones throughout each stage of the project.
Partnered with project team members to identify and quickly address problems.

Sr. VMware Admin

S-SQUARE LLC

Dallas

02.2021 - 12.2023

Extensive experience as a system administrator and IT experience in multiplatform VMware, Linux and Windows server virtualization with hands-on expertise in networking, storage and system integration
VMware administrator specializing in the area of Virtualization with VMware ESXi 5, 5.1, 4.x , ESX 4.x and 3 servers, Virtual Center server, vCenter Operations manager VCOPS , VDI, ThinApp, VMWare Orchestra and SAN/NAS technologies
Experience in Windows Linux administration and migrations of P2V and V2V
Experience in allocation and configuration of emc storage arrays such as clarion, DMX, VMAX and VNX
Knowledge in data communication protocols and standards including TCP/IP, UDP and IP Routing Protocols like RIP, EIGRP, OSPF BGP
Experience in implementation, support and troubleshooting of VLAN's including operational knowledge of spanning tree protocol STP , VLAN trunking, inter VLAN routing and ISL/802.1q
Experience in Monitoring, debugging and resolving Cisco infrastructure issues like Routing, network hardware/Software failure, configuration, WAN outages, and performance issues
In-depth knowledge in Security, including VPN, ASA/PIX IPSEC
Configuring basic firewall rules with Access Control List ACL
Installed and Configured VMware vCenter and ESX 4.0, ESX 3.5, ESX3.0, High Availability, DRS, Vmotion
Proficient in configuring SAN environments utilizing iSCSI, LUN, HBA and Fiber Channel Switches
Documentation of resolved incidents root cause technical issues
Understanding of ITIL concepts
Experience in working as part of a highly cross-functional global team
Strong interpersonal, organizational communication, customer service presentation skills
Self-motivated, with a strong sense of personal responsibility.
Excellent communication skills, both verbal and written.
Proven ability to learn quickly and adapt to new situations.
Skilled at working independently and collaboratively in a team environment.
Attended team meetings to resolve technical and project issues and review project schedules.
Maintained strong communication with clients throughout the design process to ensure alignment between their vision and the final product.
Applied creative problem-solving skills to address unique challenges in the architectural design process.
Developed comprehensive project documentation, including site plans, elevations, sections, and details for clear communication of design intent.
Coordinated with cross-functional teams to improve structure sustainability and design.
Maintained quality control standards and procedures for accurate and precise measurements, illustrations and documentation.
Prepared various exhibits for attorneys for public meetings, zoning commission meetings, and legal resolutions.
Designed acoustic properties of buildings by determining materials and construction techniques to reduce noise transmission and improve sound quality.
Preserved and restored historic buildings, sites and neighborhoods, taking into account age, style and cultural significance of location.

Subject Matter Expert

IBM INDIA PVT LTD

Hyderabad

02.2016 - 03.2021

Evaluate / Design / Implementation of Data Center Solutions
Build & Run Operations for all lines of business as part of BAU acting SME for IBM Cloud / Microsoft Azure / VMWARE
VMware Family Product Experience from 4 to 12 Years includes vSphere, VRA, VRO, VROPS and vCloud, NSX-V, NSX-T
Responsible for complete infrastructure (Pu Dong Academic Building, Dorms, ECNU, etc.) design, systems analysis, security, data center operation, network & voice communication
Acts as expert for infrastructure teams in the plan, design, and delivery of IT solutions
Advises teams of IT technology standard requirements, methodology and processes
Drives short & long term architecture strategy for the overall IT project portfolio for key business segments
Participates in proof of concepts to assist in defining technology direction and enabling business strategy
Communicates and validates program architecture with infrastructure team, project management team, and technology services management team
Conducts end-to-end technical plan design
Develops long-term strategy for historical data retention and archival plan for storage needs
Defines data retention, backup, and recovery methods and plans
Develops enterprise standards to ensure compatibility and integration of multi-vendor platforms
Design and develop infrastructure blueprints for the implementation of new solutions
Responsible for impact analysis and design modifications to existing systems to support new solutions
Develops specifications for interfaces from existing to new systems
Maintain a common documentation library of standardized procedures and configurations
Proficient at managing & leading teams for successful execution of IT Service Delivery projects and sensitize IT Infrastructure set up and technology resource administration under define SLA/TAT
Extensive experience of Vendor / Client communication
Extensive experience of preparing, reviewing, presenting Weekly- Monthly-Quarterly-Yearly reports/MIS for client and internal stakeholders
Enhanced team performance by providing expert guidance on critical projects and strategic initiatives.
Established best practices for knowledge sharing, fostering a culture of continuous learning and improvement.
Developed effective training materials for diverse audiences, resulting in improved skillsets and increased job satisfaction.
Elevated company's market position with strategic insights, leading to adoption of pioneering technologies.
Drove innovation by encouraging exploration of novel approaches to project challenges.
Led cross-functional teams to deliver projects within tight deadlines, maintaining keen focus on quality.
Helped meet changing demands by recommending improvements to business systems or procedures.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Conducted regular reviews of operations and identified areas for improvement.
Educated staff on organizational mission and goals to help employees achieve success.

Lead Consultant

Wipro Technologies

Pune

11.2014 - 02.2016

IT infrastructure management Tools (Viking, Self Heal, E Helpline, Assyst, Connect IT & BMC Remedy) using best practice ITIL
Hands on experience designing and building new data centers
Experience planning and executing data-center consolidations, relocations, and migrations
Ability to perform infrastructure discovery and assessments working with Architecture team
Demonstrated understanding of Data Center Operations (Production operations, Server, Storage, Network, Data Base Management, Systems Management, Helpdesk, DR/Business recovery practices)
Familiarity with functional operations of server, storage, and network functions
Knowledge of storage Platform Technologies (SAN/NAS) including Hardware & Software (EMC/NetApp/Sun/IBM/HP etc.)
Data Center/Server Operational Components (Monitoring, Management, etc.)
1+ years Configuration Management Experience (Puppet, Chef) Evaluate new Technologies and conduct POC for respective environment
Supporting the operations and maintenance of the VMware virtual infrastructure, including, but not limited to, vCenter Server Appliance, VRealize Operations Manager (vROPS), VRealize Automation (vRA), VRealize Orchestrator (vRO), VRealize Business, ESXi, Update Manager and NSX
Developed VMware vCenter and vROPS reports for performance, troubleshooting and capacity planning
Developed custom blueprints and workflows using NSX, vRA and vRO to automate and simplify tasks
Providing configuration management and security compliance for the virtual infrastructure software and hardware
Performing daily system monitoring, verifying the integrity and availability of all virtual hardware, resources, systems and key processes
Performing advanced troubleshooting and root cause analysis to expedite incident resolution
Developed scripts to gain efficiencies for reporting and automating repetitive tasks
Evaluating requests for hardware and software; research and recommend solutions which meet or exceed the customer requirements
Assisting with the design and remote installations of physical servers and Hyperconverged hardware for the virtual infrastructure
Multi OS environment handling Wintel, Linux, UNIX
Overseeing installation of servers under Microsoft Network environments, deployment of servers, deployment and management of vSphere 6.0 / 6.5 environment with vROPS, SRM, VEEAM, Log Insight and integrated tools
Implementation of VMWare VSAN
Developed custom solutions based upon clients' strict requirements.
Maintained strong communication with clients throughout the design process to ensure alignment between their vision and the final product.
Communicated with vendors and contractors to incorporate input into project designs.

Subject Matter Expert

IBM India Pvt Ltd.

09.2012 - 11.2014

Design, develop and maintain automation of VMWARE infrastructure management
Design installation, management and routine upgrades of VMWARE infrastructure
Provide 3rd support of VMWARE infrastructure
Provide key technical consultation with major migration and transition programs
Design and develop operation procedures of VMWARE infrastructure for Operations team
Deliver Global standard installation guidelines for VMWARE environment implementation
Document the architecture and all procedures; prepare guidelines for other teams working with the platform
Technical consultancy to DHL ITS customers to support an application on virtual platform
Develop and maintain vCenter Orchestrator automated workflows; work with team members supporting their development and operation of workflows
Diagnosis of VMware performance and perform VMware performance tuning
Review completion and implementation of system additions and/or enhancements and make recommendations to management and/or clients
Provide Tier III level support for network issues that come through the customer support center
Work independently and receive minimal guidance on work assignments
Schedules and perform VMware installations, patching and upgrades and maintains them in accordance with established client’s SLA and procedures
Analyze and execute VMware performance tuning strategies

Sr System Administrator

Tech Mahindra Ltd.

05.2011 - 05.2012

Use VMware update manager to create or edit baselines and baseline groups
Perform upgrades to operating systems and layered software packages (i.e
VDI components, Windows services, or other enterprise apps) as necessary
Performing backups, troubleshooting and problem resolution for servers associated with a VMware virtual infrastructure
Maintain, upgrade, and implement improvements to the VMWare ESXi infrastructure
Assists in the evaluation, recommends negotiations and contracts for the purchases of system software products
Performs technical analysis, installation, maintenance and modification of operating system software
Troubleshoots and resolves problems and monitors system performance while simultaneously support staff engaged in similar efforts
Excellent knowledge of clustering & high availability
Good knowledge of blade and blade enclosure systems
Good knowledge of external Disk Arrays, RAID levels, NFS
Good knowledge of SAN architecture, multipathing, WWNs, iSCSI
Excellent knowledge of networking – TCP/IP, DNS, DHCP, NAT/PAT, VLANs
Great passion to learn and quick learner
High feasibility and able to adapt to change quickly
Comprehensive knowledge of basic computer hardware and software fundamentals
Having knowledge and experience, able to handle seldom occurring job events
Possess in-depth knowledge in systems administration activities and demonstrate high-level skills with extensive proficiency

Education

BBA - Financial Accounting

Gujarat University

Ahmedabad

03.1995 - 01.2000

Skills

Project planning

Team management

Operational efficiency enhancement

VMware cloud infrastructure

Strategic infrastructure planning and oversight

Proficient in cloud migration strategies

Cloud solutions architecting

Development of automated infrastructure solutions

Websites

https://www.linkedin.com/in/dhaval-ds-suthar-98a46014/

Projects Implemented

Implementation & BAU of Client Environment to IBM Cloud 4500 Workloads.
Implementation & BAU of Client Environment to Softlayer for 2800 Workloads.
Implementation & BAU of EMC / VEEAM Backup Solution.
Planning & implementation of NEXUS to VMware NSX-T.
Planning and implementation of Storage Migration from EMC Clarion to EMC XTREME FLASH.
Implementation & BAU of VMWARE Stack (vSphere / SRM / vCenter / vROPS / Log Insight).
Upgrade of VMWare Stack from 5.0 to 5.5 to 6.0 to 6.5.
Migration of ~5000 On Premises Exchange users to O365 in a very short period of 20 days without any interruption to BAU.

Noteworthy Attainments

Star of the Month by Wipro Technologies.
Received the Best Performance Award for in Recognition of Exemplary Performance Achievement Beyond in Targets and Customer Satisfaction by Wipro.
Received 'UP' Your Service Award by Wipro.

Key Deliverables

Technical Operations Management / Delivery for all Infra Stack
IBM Certified Technical Specialist Level 2 / Microsoft Azure Certified Architect.
Conduct Proof of Concept for new technologies being evaluated to attain expected business outcome w.r.t. compute / storage / backup / Security Products
Experience with cloud foundational services (compute, network, storage, and databases), Serverless Solutions and Containers; Plus: experience with Continuous integration and Continuous deployment process and tools.
Acting as Technical SME / Highest Vertical Escalation for issues pertaining to VMWARE ESXi / VMware NSX / IBM Soft-layer Cloud / Azure Migration.
VMWARE Stack SME (vSphere / SRM / vRA / vROPS / NSX / vSAN)
Cloud Stack SME (Cloud Migrations Private / Hybrid / Zerto / Rackware / IBM Softlayer / Microsoft Azure)
Responsible for defining and documenting architecture, capturing and documenting non-functional requirement and defining technical solutions to proposals (RFPs).
Analyzing & evaluating customer problems, requirements, providing solutions and troubleshooting for services management in coordination with various LOB’s / Stakeholders.
Evaluating and deploying all IT Infra components from scratch. Like Servers, Storage, OS, Backup and recovery, networking etc.
Delivering and implementing the project as per scheduled milestones and reporting project progress.
Experience on Cloud Migration stack – Tools (Zerto / Rack ware / VMware SRM / IBM Aspera / IBM SoftLayer / Microsoft Azure / GCP)

Timeline

Project Manager

Infosys Technologies USA

12.2022 - Current

Sr. VMware Admin

S-SQUARE LLC

02.2021 - 12.2023

Subject Matter Expert

IBM INDIA PVT LTD

02.2016 - 03.2021

Lead Consultant

Wipro Technologies

11.2014 - 02.2016

Subject Matter Expert

IBM India Pvt Ltd.

09.2012 - 11.2014

Sr System Administrator

Tech Mahindra Ltd.

05.2011 - 05.2012

BBA - Financial Accounting

Gujarat University

03.1995 - 01.2000

Dhaval Suthar

Summary

Overview

Work History

Project Manager

Sr. VMware Admin

Subject Matter Expert

Lead Consultant

Subject Matter Expert

Sr System Administrator

Education

BBA - Financial Accounting

Skills

Websites

Projects Implemented

Noteworthy Attainments

Key Deliverables

Timeline

Project Manager

Sr. VMware Admin

Subject Matter Expert

Lead Consultant

Subject Matter Expert

Sr System Administrator

BBA - Financial Accounting

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