DHEERAJ SHARMA
Gwalior
Summary
Seeking A Career In Industry To Utilize My Skills And Abilities That Offers Professional Growth. To Begin As A Manager Position In The Organization And Gain Experience In The Functions In Order To Increase Productivity Of Organization.
Overview
6
6
years of professional experience
Work History
Credit Operations Manager
ICICI BANK
Noida
01.2023 - Current
- Conducted regular meetings with the credit team to review workflow and procedures.
- Developed and implemented policies, procedures and processes for the credit operations department.
- Managed customer accounts by monitoring payment patterns, identifying potential risks and recommending appropriate action plans.
- Conduct regular meeting with product and process and regulate said process in team as per RBI norms and Bank norms.
- Expertise in Personal Loan,Business Loan, and Two Wheeler Loans Disbursement.
- Performing credit functionalities by verifying credit checkpoints such as civil verification, banking verification and kyc verification.
Assistant Manager (Branch banking
AXIS BANK LTD
09.2020 - 01.2023
- Ensured compliance with banking regulations and policies.
- Developed strategies to optimize branch operations.
- Resolved customer complaints in a timely manner.
- Maintained accurate records of financial transactions.
- Organized daily workflow to maximize efficiency and productivity.
- Performed routine audits of branch operations to identify areas for improvement.
- Managed inventory levels of cash, supplies, and other resources.
- Managed branch files per recordkeeping and compliance requirements.
SRE
TIME EDUCATION PVT LTD
01.2019 - 11.2019
- Worked with cross-functional teams to achieve goals.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Recognized by management for providing exceptional customer service.
Education
POST GRADUATE DIPLOMA IN BANKING SERVICES -
Manipal Academy of Higher Education
Bengaluru01.2020
Graduate - Maths
JIWAJI UNIVERSITY
01.2012
12th - Maths
01.2009
High school - Maths
01.2007
NISM Depository Certificate
NISM
NISMNISM Mutual Fund Certificate
NISM
NISM Skills
- Good Presentation Skills
- Analytical
- Problem Solving
- Organizational Abilities
- Willingness To Learn
- Team Facilitator
- Credit analysis
- Loan Processing
- Operational Efficiency
- Banking operations
- Documentation Review
- Payment Processing
- Quality Assurance
- Operational Reporting
- Compliance Assessment
Extracurricular Activities
Always try to go into the deep of the process and try to make the process simple.
Personal Information
- Father's Name: Mr.Jagdeesh Sharma
- Mother's Name: Mrs.Usha Sharma
- Date of Birth: 05/25/1992
- Marital Status: married
Skillsets
- Good Presentation Skills
- Analytical, Problem Solving, Organizational Ability
- Ability To Deal With People Diplomatically
- Willingness To Learn And Team Facilitator
Hobbies and Interests
- Listening To Music
- Interaction With People
Disclaimer
I Hereby Declare That All The Information Stated Above Is True To The Best Of My Knowledge And Belief Till Date.
Languages
- Hindi
- English
- Regional
Timeline
Credit Operations Manager
ICICI BANK
01.2023 - Current
Assistant Manager (Branch banking
AXIS BANK LTD
09.2020 - 01.2023
SRE
TIME EDUCATION PVT LTD
01.2019 - 11.2019
POST GRADUATE DIPLOMA IN BANKING SERVICES -
Manipal Academy of Higher Education
Graduate - Maths
JIWAJI UNIVERSITY
12th - Maths
High school - Maths
NISM Depository Certificate
NISM
NISM Mutual Fund Certificate
NISM