Hi, I’m
Dheeraj Soni
IT Infrastructure
London
Summary
Experienced professional infrastructure engineer skilled in designing, implementing, and managing complex IT systems. Proven track record of collaborating with teams to deliver results and adapt to evolving needs. Skilled in network architecture, End point management and cloud solutions, and system optimization with a reliable and flexible problem-solving approach. Recognized for driving efficiency and enhancing operational performance in collaborative environments.
Overview
17
years of professional experience
1
Certification
3
Languages
Work History
Hitachi DigitalLondon
Lead Infrastructure Engineer
12.2014 - Current
Job overview
- Leading the IT infrastructure team, managing the deployment and maintenance of cloud and on-premises solutions.
- Managed complex technical issues and supported IT infrastructure across multiple global locations.
- Played a key role in migrating systems to cloud environments, including Azure, AWS. (Tenant to Tenant migration from MS to MS and MS to Google)
- Led multiple end-to-end device migration projects for Windows and Mac platforms using Microsoft Intune and JAMF Pro, ensuring seamless MDM/DEP rollout and compliance enforcement.
- Managed Active Directory in a multi-forest environment and administered Cisco Unified.
- Migrated multiple domains from different providers to GoDaddy.
- Working on Compliance Policies and Harding of IT infrastructure. Wrote and maintained custom scripts to increase system efficiency and performance time.
- Co-ordinating with multiple vendors and consultants and taking ownership of activities and development team to help them in deployment of different tools.
- Mentored junior team members on best practices in infrastructure engineering, fostering an environment of continuous learning and improvement.
- Managed vendor relationships to ensure optimal pricing, service quality, and timely delivery of products and services.
- Established a framework for regular system audits to detect anomalies or areas requiring improvements; promptly addressed findings accordingly.
- Led migration projects from legacy systems to modern platforms, reducing maintenance costs while enhancing capabilities for end users.
- Streamlined system updates with automated processes, improving overall efficiency and minimizing disruptions.
- Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
GlobalLogic UK&I
Lead Infrastructure Engineer
12.2014 - Current
Job overview
- Leading the IT infrastructure team, managing the deployment and maintenance of cloud and on-premises solutions globally.
- Managed complex technical issues and supported IT infrastructure across multiple global locations.
- Played a key role in migrating systems to cloud environments, including Azure, GWS and AWS. (Tenant to Tenant migration from MS to MS and MS to Google)
- Implemented Office 365 solutions, including mailbox migration and SharePoint rollout.
- Led IT projects, including setting up Meraki Wi-Fi solutions and deploying Intune and JAMF for MDM and DEP solution.
- Managed Active Directory in a multi-forest environment and administered Cisco Unified.
- Coordinated with development teams for tool deployment and infrastructure enhancements.
- Migrated multiple domains from different providers to GoDaddy.
- Working on Compliance Policies and Harding of IT infrastructure.
- Handling Service Desk for day-to-day activity with IT Assets. Making sure to meet the SLA requirement of IT.
- Good knowledge of networking including TCP-IP, DNS, and DHCP and switch and firewall rules.
- Co-ordinating with multiple vendors and consultants and taking ownership of activities and development team to help them in deployment of different tools.
Vital Link ConsultancyPune
Sr. System Administrator
11.2013 - 11.2014
Job overview
- Designed of AD Structure of Vital Link for Pune & Mumbai Location.
- Deployed & Configured 2 VLAN with Sonic Firewall (TZ210).
- Worked on Sonic Firewall (TZ210) to configure ACL.
- Managing Symantec Manager 12.1 RU4. Designed Ticketing Tool for Vital in PHP.
- Creating user Id’s/Email IDs/Communicator Id's for new employees on Active Directory.
- Blocking email address/user Id’s for resigned employees.
- Handling more than 800 Assets. Handling team for 3 L1 support engineers.
- Maintain and adhering SLA of incidence/service calls logged by the users.
- Providing all kind of technical support like, Outlook, Permissions etc. using call/ e-mails.
- Deploying IT policies and also worked in PCI implementation.
- Worked on Sonic Firewall (TZ210) to configure ACL.
PCS TechnologyPune
Contractor
04.2013 - 11.2013
Job overview
- Worked as contractor to manage Service desk and providing remote support to PAN India of MTBL employees.
- Worked ESX 5 and worked with VM Network for MTBL.
- Worked on L3 switches & Sonic Firewall as per PCI compliances.
- Creating user Id’s/Email IDs/Communicator Id's for new employees on Active Directory.
- Working with exchange server for creating email Id’s on AD.
- Blocking email address/user Id’s for resigned employees.
- Designed WDS environment to reduce downtime of client machines.
- Preparing Daily/Weekly/Monthly MIS reports.
RAMPgreen Solution (Formally vCustomer India private Ltd.)Pune
Sr. Team Leader
02.2008 - 04.2013
Job overview
- Supporting client (Aditya Birla Retail Limited) dept. for Technical Support & Application support (Navision) for PAN India and handling a team for 30 Technical Support Engineers.
- Supporting Application was Navision, work for 24x7 & 365 days.
- Worked with Customer Support department where we provide support through e-mails.
- I was also part of Remote Support Team. Managing Application Jobs running on regional servers of ABRL.
- Preparing GRN/PO’s for Supper market and Hypermarket of ABRL.
- Producing and presenting daily/weekly and Monthly MIS reports.
Education
University of AllahabadIndia
Master of Computer Applications from Computer And Information Systems
University of AllahabadIndia
Bachelor of Computer Applications from Computer And Information Systems
Sikkim Manipal UniversityIndia
Bachelor of Computer Networks from Computer Networking
Skills
Infrastructure Management
Service Management
Cloud Computing (Azure, AWS, MS-365)
Office 365 Administration
Intune Administration
JAMF Pro Administrator
Cisco Meraki Cloud Networking
Disclaimer
I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.
Personal Information
- Date of Birth: 07/30/85
- Gender: Male
- Nationality: Indian
Certification
Microsoft logo Microsoft 365 Certified: Modern Desktop Administrator Associate
Languages
English
Upper intermediate (B2)
Hindi
Upper intermediate (B2)
Marathi
Upper intermediate (B2)
Timeline
Lead Infrastructure Engineer
Hitachi Digital
12.2014 - Current
Lead Infrastructure Engineer
GlobalLogic UK&I
12.2014 - Current
Sr. System Administrator
Vital Link Consultancy
11.2013 - 11.2014
Contractor
PCS Technology
04.2013 - 11.2013
Sr. Team Leader
RAMPgreen Solution (Formally vCustomer India private Ltd.)
02.2008 - 04.2013
University of Allahabad
Master of Computer Applications from Computer And Information Systems
University of Allahabad
Bachelor of Computer Applications from Computer And Information Systems
Sikkim Manipal University
Bachelor of Computer Networks from Computer Networking