Dhileepan Ravi
Chennai
Summary
Lead Test Engineer with over 10 years of expertise in Banking and Finance sector, proficient in guiding testing teams, executing quality assurance strategies, and ensuring delivery of superior software products.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Lead Test Engineer
Expleo Solutions Limited
07.2024 - 06.2025
- Mentored 17 testers (14 functional and 3 automation) to enhance proficiency in LOS, LMS, Rightnow CRM and Oracle CRM Fusion.
- Designing PPT for retrospective meeting
- Minimized production defects by 20% through enhanced testing strategies.
- Managed test environments, onboarding, and team communication with stakeholders.
- Collaborated with developers on debugging complex issues related to application architecture or code implementation.
- Identified areas of improvement for existing products through analysis of customer feedback and data mining activities.
- Performed root cause analysis on identified issues and provided recommendations for resolution.
Functional Specialist
Maveric Systems Limited
Chennai
11.2022 - 03.2024
- Managed team of 11 testers for retail banking projects across APAC region.
- Directed test design evaluations and facilitated stakeholder walkthroughs for sign-off.
- Tracked defects and verified executions to uphold quality assurance standards.
- Presented retrospectives to clients, highlighting findings and suggested improvements.
- Conducted defect analysis to identify root causes and refine testing processes.
- Collaborated with cross-functional teams to create innovative solutions aligned with customer needs.
- Analyzed business processes to pinpoint areas requiring enhancement.
- Evaluated system performance against established service level agreements (SLAs).
Team Leader
Firstsource Solutions Limited
Chennai
10.2019 - 10.2022
- Managed defect lifecycle and regression testing, ensuring thorough cross-verification during releases.
- Led LOS and LMS teams to enhance collaborative effectiveness in quality assurance tasks.
- Collaborated with developers to resolve complex software functionality issues promptly.
- Implemented continuous integration techniques within QA team, boosting overall productivity.
- Identified root causes of defects during software testing cycles to improve future processes.
- Maintained up-to-date knowledge of industry trends in QA processes and best practices.
- Participated in design reviews with developers to uphold quality standards throughout development lifecycle.
Senior Analyst
TATA Consultancy Services
Chennai
10.2012 - 06.2018
- Delivered projects in LMS and corporate banking (Gulf and APAC regions).
- Developed training materials for end users.
- Led meetings with stakeholders to discuss objectives and budgets.
- Led test design, defect tracking, and team grooming in functional modules
- Coordinated automation feasibility, test data execution, and status reporting
- Participated in bug triage meetings with developers and project managers.
- Conducted functional, performance, stress and regression tests.
Education
B.Sc. - Information Technology
Bharathiar University
01.2012
HSC - Computer Science Group
Tamil Nadu Matriculation Board
01.2009
SSC -
Tamil Nadu Matriculation Board
01.2007
Skills
- Retail banking services
- Account management
- Transaction processing
- Cards and Fund services
- Payments and Collections
- Customer relationship management
- Loan origination systems
- Loan management systems
Certification
- ISTQB Certified Tester Foundation Level (CTFL)
Affiliations
- Honored with Best Leadership Award – 2023
Accomplishments
- Dominant Designer Award – Maveric Systems
- Stand-out performer – Firstsource Solutions
- Star Performer Award – TATA Consultancy Services
Applications And Tools
- JIRA
- Microsoft ALM (HP ALM)
- Postman
- TVS Credit Application
- Saathi Application
- Oracle Rightnow & Fusion CRM
- MBOL & CBOL
- IBM Host on Demand
- Citibank Eclipse
Additional Interests
- Payments and Investigations
- Trade Finance
- Wealth Management - Stock Market
- Business Intelligence Tools – Tableau
Personal Information
- Date of Birth: 1992-06-09
Languages
- English
- Tamil
Timeline
Lead Test Engineer
Expleo Solutions Limited
07.2024 - 06.2025
Functional Specialist
Maveric Systems Limited
11.2022 - 03.2024
Team Leader
Firstsource Solutions Limited
10.2019 - 10.2022
Senior Analyst
TATA Consultancy Services
10.2012 - 06.2018
B.Sc. - Information Technology
Bharathiar University
HSC - Computer Science Group
Tamil Nadu Matriculation Board
SSC -
Tamil Nadu Matriculation Board
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