Summary
Overview
Work History
Education
Skills
Accomplishments
Father's Name
Personal Information
Languages
Self Assessment
Languages
Timeline
Generic
Dhiraj Lakhina

Dhiraj Lakhina

New Delhi

Summary

Skilled AR Analyst with background in Accounts Receivable, finance management, and credit control. Strengths include robust analytical skills and sharp eye for detail, ensuring accuracy in all tasks related to invoice processing, payment tracking, and financial reporting. In previous roles, have implemented effective collection strategies that significantly improved cash flow while maintaining strong customer relationships.

Overview

4
4
years of professional experience

Work History

AR Analyst

R1RCM
Noida
08.2021 - 09.2022
  • Analyzed accounts receivable data, identifying discrepancies and resolving issues efficiently.
  • Collaborated with cross-functional teams to enhance billing and collection processes.
  • Managed aging reports to prioritize collections and optimize cash flow.
  • Communicated with clients to clarify payment terms and address disputes effectively.
  • Monitored account statuses to ensure timely payments and minimize delinquencies.
  • Worked closely with internal departments to resolve billing disputes promptly.

AR Analyst (Senior Grade 4)

NTT DATA
Noida
09.2022 - 12.2023
  • Analyzed denial cases to identify patterns and root causes for improved outcomes.
  • Monitored industry trends to guide strategic adjustments and decision-making.
  • Collaborated with cross-functional teams to enhance billing and collection efficiencies.
  • Managed aging reports to prioritize collections and optimize cash flow.

Health & Wellness Analyst (AR Operations)

WALMART GLOBAL TECH INDIA
Gurugram
12.2023 - 12.2024
  • Collected payments for outstanding claims and reconciled received payments accurately.
  • Analyzed data trends to support decision-making processes.
  • Maintained accurate records of all data collected during analysis processes.
  • Analyzed denied and partially paid claims, implementing effective resolutions.
  • Conducted follow-up on high-value claims across various categories.
  • Researched denial reasons and submitted appeals to improve collection success rate.

Senior AR Collections

EXL SERVICE
Noida
03.2025 - Current
  • Executed daily duties with precision and efficiency.
  • Coordinated timely follow-ups with clients regarding overdue invoices via calls or emails.
  • Collaborated with internal and external teams to secure payments for services rendered.
  • Utilized various ERP systems to ensure accurate posting of payments to client accounts.
  • Maintained client accounts to prevent exceeding established credit limits.
  • Ensured prompt follow-up actions to enhance payment collection processes.

Education

10th Standard - CBSE

B.R.Mehta School
05-2014

12th Standard - CBSE

B.R.Mehta School
05-2016

Bachelor of Commerce -

University of Delhi SOL
12-2020

Skills

  • Sincere
  • Honest
  • Dedicated
  • Hardworking
  • Time Management
  • Accounts reconciliation
  • Aging reports
  • Client communication
  • Time management
  • Problem solving
  • MS office
  • Analytical and critical thinking

Accomplishments

  • Won excellence award for performance in Walmart

Father's Name

Mr. Manohar Lal Lakhina

Personal Information

  • Date of Birth: 06/11/1997
  • Nationality: Indian
  • Marital Status: Single/Unmarried
  • Religion: Hindu

Languages

  • English
  • Hindi
  • Punjabi

Self Assessment

I set high standards for myself and have my own dreams and ambitions. I have a flair for learning new things and persistence in problem solving. I strongly believe that with my skills, determination, dedication, commitment and diligent efforts, I can prove to be an asset to any organization.

Languages

English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2

Timeline

Senior AR Collections

EXL SERVICE
03.2025 - Current

Health & Wellness Analyst (AR Operations)

WALMART GLOBAL TECH INDIA
12.2023 - 12.2024

AR Analyst (Senior Grade 4)

NTT DATA
09.2022 - 12.2023

AR Analyst

R1RCM
08.2021 - 09.2022

10th Standard - CBSE

B.R.Mehta School

12th Standard - CBSE

B.R.Mehta School

Bachelor of Commerce -

University of Delhi SOL
Dhiraj Lakhina