Dhivya@Gomathi B
Puducherry
Summary
Results-driven Project Manager and Scrum Master with 8+ years of experience delivering complex technology and digital transformation projects across healthcare, OTT, and enterprise domains. Currently upskilling in AI-driven project management, leveraging AI tools for sprint forecasting, risk identification, automated reporting, and stakeholder communication. Known for strong PMO governance, Agile leadership, and the ability to bridge business and technical teams to deliver predictable, high-impact outcomes.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Project Management Consultant
KPMG
Bangalore
07.2022 - Current
- Directed PMO activities for issue-tracking and enterprise projects, ensuring adherence to governance standards and Agile frameworks.
- Automated weekly status updates and risk summaries through AI-assisted reporting workflows, decreasing manual effort by approximately 30%.
- Facilitated sprint planning and backlog management in JIRA, utilizing AI-supported estimation techniques to enhance sprint predictability.
- Developed Power BI dashboards with predictive indicators to monitor KPIs, delivery risks, and resource utilization.
- Conducted executive-level stakeholder reviews, delivering AI-enhanced insights for informed decision-making.
- Coordinated cross-functional teams to streamline capacity planning and optimize delivery timelines across various workstreams.
Project Manager
Contus
04.2022 - 06.2022
- Managed Agile delivery for OTT and digital media projects, including Blacksheep OTT, Energylife, and NDOTO Media.
- Developed Business Requirement Documents and Functional Requirement Specifications to capture stakeholder needs.
- Applied AI-supported planning techniques during sprint reviews to analyze velocity trends and forecast timelines.
- Monitored project budgets and expenditures to ensure financial discipline and adherence to cost management practices.
- Coordinated with procurement teams and vendors for acquiring tools and services while ensuring compliance.
- Created interactive dashboards and financial performance reports in Power BI to track KPIs and project health.
- Facilitated regular project meetings to monitor progress, address risks, and remove impediments.
- Strengthened stakeholder confidence through AI-generated project summaries and visual dashboards.
Project Support Officer
Mediwave Digital Private Ltd
08.2020 - 03.2022
- Delivered NHS healthcare initiatives as Project Manager and Scrum Master under strict PMO governance.
- Led comprehensive project lifecycle activities: initiation, planning, execution, monitoring, and closure.
- Defined project budgets, allocated resources, planned capacity, and managed timelines to align with organizational objectives.
- Tracked costs against original project budget to ensure financial compliance.
- Facilitated governance meetings, prepared updates, and developed status reports on progress, risks, issues, and dependencies.
- Designed RASCI matrices clarifying roles across cross-functional teams, enhancing accountability.
- Utilized tools like Miro for workshops to boost stakeholder engagement and requirement alignment.
- Created dashboards in Wrike and Power BI for real-time visibility on milestones, KPIs, risks, and financials.
Permission Project Manager
Lumina Datamatics
01.2017 - 02.2020
- Collaborated on projects with Macmillan, Cengage, and McGraw-Hill
- Directed full lifecycle of copyright clearance, negotiating agreements and identifying rights holders.
- Partnered with cross-functional teams to secure timely permissions aligned with project timelines.
- Resolved permission challenges creatively, enhancing customer satisfaction and preventing delays.
- Utilized Rightphoto for managing documentation, ensuring legality and accessibility of records.
- Maintained up-to-date databases on rights and permissions to support compliance efforts.
- Ensured risk mitigation through thorough validation of ownership rights prior to content production.
Education
B.Tech - Electronics And Communication Engineering
Achariya College of Engineering And Technology
12.2015
Skills
Project & Agile Delivery
Agile, Scrum, Kanban Sprint Planning Backlog Grooming Release Management PMO Governance Stakeholder Engagement
AI in Project Management
AI-assisted sprint forecasting AI-based risk and dependency analysis Automated status reporting using AI tools Prompt engineering for PM workflows Predictive delivery metrics
Tools & Platforms
JIRA, Confluence, Wrike, Miro Power BI MS Project ChatGPT, Copilot, Notion AI
Certification
- Certified Scrum Master
- Certified Scrum Product Owner
Languages
English
Tamil
Accomplishments
- Received Lumina Star Performance award for work excellence (2019).
- Supervised team of 15 staff members for NHS projects
- Received Copilot literacy badge August 2025
KEY AI-ENABLED PROJECT WORK
AI-Driven Project Management – Practice Initiatives
- Designed AI-supported sprint forecasting models to predict velocity and delivery risks.
- Built automated stakeholder reporting using ChatGPT prompts for weekly status, RAID logs, and executive summaries.
- Simulated delivery scenarios to improve planning accuracy by ~20% in controlled project environments.
Timeline
Project Management Consultant
KPMG
07.2022 - Current
Project Manager
Contus
04.2022 - 06.2022
Project Support Officer
Mediwave Digital Private Ltd
08.2020 - 03.2022
Permission Project Manager
Lumina Datamatics
01.2017 - 02.2020
B.Tech - Electronics And Communication Engineering
Achariya College of Engineering And Technology