Summary
Overview
Work History
Education
Skills
Functional Expertise
Certification
Timeline
Generic

Dhiya L

Summary

Experienced technology professional with 7+ years specializing in Salesforce projects. Demonstrated success as a Salesforce Release Manager/Technical Lead, adept at implementing DevOps and CI/CD practices using GitLab, GitHub, Copado, and Change Sets. Proven capability in force.com implementations including Commerce, Experience, Sales, and Service Cloud. Skilled in source-driven deployments, automation scripting, and managing high-quality deployments in cross-functional environments.

Overview

1
1
Certification

Work History

Salesforce Release Manager / Technical Lead

Education Industry (US)
  • Collaborated with project developers, quality assurance team members and business analysts.
  • Planned and orchestrated end-to-end processes
  • Lead and manage end-to-end release activities for Salesforce environments.
  • Ensure release processes support scalable, secure, and compliant deployment patterns.
  • Responsible for providing solution and Implementation of Commerce cloud.
  • Worked on multiple integration scenarios including checkout and payment integration.

Salesforce DevOps Engineer/Senior Salesforce Developer

Retail Industry (US)
  • · Led Salesforce release management and deployment processes across multiple environments using GitLab, GitHub, Copado, and Change Sets.
  • Maintain documentation for all release processes and platform-specific deployment procedures.
  • Troubleshoot environment and release-related issues, provide root cause analysis and resolutions.
  • Responsible for building a Customer Community portal using Commerce Cloud and Experience cloud.
  • Evaluated and improved development work of other developers on team, working to provide training, constructive criticism and knowledge transfer.

Salesforce Junior DevOps Engineer

Manufacturing Industry (US)
  • Coordinate automated deployments across sandboxes, staging, and production environments.
  • Collaborate with platform architects and product teams to ensure release readiness and compliance with enterprise standards.
  • Manage risk assessments, release milestones, and Go/No-Go decisions for each release cycle.
  • Experience with scripting languages (e.g., Python, Shell) for automation.
  • Worked with users to gather requirements and evaluate ease of use.
  • Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.

Education

Bachelor of Technology - Information Technology

Jeppiaar Engineering College
India
05-2017

Skills

  • CI/CD, DevOps, Release Management
  • Salesforce Deployment Tools: Copado, GitLab, GitHub, Change Set
  • Commerce Cloud
  • Experience Cloud
  • Service Cloud
  • Sales Cloud

Functional Expertise

  • Salesforce CI/CD & DevOps
  • Release & Deployment Management
  • Technical Specification
  • Product Configuration
  • Functional Specification
  • Stakeholder Relationship
  • Team Building

Certification

  • COPADO Certified Fundamentals I
  • COPADO Certified Fundamentals II
  • CERTIFIED Platform Developer I
  • CERTIFIED Platform Developer II
  • Salesforce Certified Javascript Developer I
  • ACCREDITED B2B on Lightning Administrator

Timeline

Salesforce Release Manager / Technical Lead

Education Industry (US)

Salesforce DevOps Engineer/Senior Salesforce Developer

Retail Industry (US)

Salesforce Junior DevOps Engineer

Manufacturing Industry (US)

Bachelor of Technology - Information Technology

Jeppiaar Engineering College

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Dhiya L