Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Dhruti R

Dhruti R

Bengaluru

Summary

Dynamic Senior Software Engineer known for delivering exceptional quality and service, with over 3+ years of extensive expertise. Demonstrates a strong commitment to excellence while actively engaging in onsite traveling for critical projects. Collaborates effectively to produce high-quality outcomes, consistently exceeding client expectations. Proficient in identifying client requirements and providing superior service, contributing positively to project success.

Overview

3
3
years of professional experience

Work History

Senior Software Engineer

SUBEX
Bengaluru
01.2021 - Current
  • Engaged in comprehensive end-to-end decoder development changes, I have recently undertaken a prominent Ericsson Billing CR project.
  • Effectively mentored a group of 2-3 members to collectively achieve MS project objectives, thereby earning a Game Changer award through collaborative efforts.
  • Received the esteemed Customer Kudos award, acknowledging the invaluable support provided during a pivotal B2C migration.
  • Swiftly identified and rectified substantial gaps within ROC, RA, and FMS applications in a critical project, demonstrating proactive problem-solving. Traveled to the Philippines within a tight timeframe and successfully secured the project for the company through diligent efforts.
  • Determined to rebuild customer trust after a substantial data incident, I've focused on rectifying hive-level tables and addressing audit completion and dashboard-level issues with diligence, ensuring the stability of the application.
  • Utilized Python automation to analyze resource utilization reports, delivering efficient insights.
  • Provided immediate support to first-line engineers for all escalations, ensuring swift resolution.
  • Aligned with SUBEX Revenue Assurance and Fraud Management products, prioritizing user satisfaction.
  • Developed impactful dashboards using QlikView visualization tool for streamlined source feed monitoring and audit processes.
  • Exhibited a proactive, self-driven approach, adept at taking initiative and working independently across multiple concurrent projects of Hadoop site and also contributed to Oracle sites with minimal supervision.

Education

Master of Business Administration - Information Technology

Amity University
12-2023

Business Analyst Masters Program -

Simplilearn
03-2023

Bachelor of Engineering in Computer Science -

AMCEC
09-2020

Skills

  • Operational support
  • Microsoft Office
  • Linux
  • Shell Scripting
  • DBMS
  • SQL
  • PostgressSQL
  • Client Requirements
  • Performance Improvements
  • Quality Assurance
  • Hadoop
  • Hive
  • Presto
  • Yarn
  • Sqoop
  • Data visualization

Accomplishments

  • Acknowledged by management as a Game Changer for exhibiting exemplary adaptability, resulting in enhanced productivity.
  • Endorsed with a Spot Award for outstanding performance and significant contribution to the development of a major CR delivery project within a short timeframe.

Timeline

Senior Software Engineer

SUBEX
01.2021 - Current

Master of Business Administration - Information Technology

Amity University

Business Analyst Masters Program -

Simplilearn

Bachelor of Engineering in Computer Science -

AMCEC
Dhruti R