Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dhruv Rawat

kanpur

Summary

Looking for an exciting and dynamic role where I can utilize my skills and experience to drive tangible results. Passionate about joining an organization that fosters a culture of innovation, continuous learning, and personal growth.

Overview

2
2
years of professional experience

Work History

CRM Manager

Exporters worlds
Kanpur
05.2025 - Current
  • Developed strategies for increasing customer satisfaction through better communication practices.
  • Identified opportunities to improve existing processes related to CRM activities such as marketing campaigns, lead generation.
  • Monitored customer feedback on social media channels to identify areas of improvement in terms of products or services offered.

Head Supervisor

Regency Hospital
Kanur
02.2024 - 04.2025
  • Conducted regular meetings with staff members to discuss progress, issues, and goals.
  • Led regular team meetings to review objectives and motivate employees.
  • Monitored employee morale and took steps to address any issues that arose.

Sample Assistant

M.R Nursing Home
Kanpur
06.2023 - 11.2023
  • Maintained positive relationships with colleagues, customers, vendors.
  • Assisted with the management of daily operations and coordinated office activities.

Education

Bachelor of Arts - Art Education

Private College
Kanpur
01-2027

12th - Art Education

JPG Inter College
Shivli Kanpur
04-2024

CCC - Computer And Information Systems

Vintec Education Center
Maswanpur Kanpur
04-2024

Skills

  • Customer service
  • Communication skills
  • Teaching methods
  • CRM integration
  • Multichannel marketing
  • Customer support
  • Client relationship management
  • Team leadership
  • Distributor Relationships
  • Document management
  • Relationship building

Languages

English
Upper Intermediate (B2)
B2
Hindi
Native
Native

Timeline

CRM Manager

Exporters worlds
05.2025 - Current

Head Supervisor

Regency Hospital
02.2024 - 04.2025

Sample Assistant

M.R Nursing Home
06.2023 - 11.2023

Bachelor of Arts - Art Education

Private College

12th - Art Education

JPG Inter College

CCC - Computer And Information Systems

Vintec Education Center

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Dhruv Rawat