Summary
Overview
Work History
Education
Skills
Accomplishments
Listening Music and watching Tv
Timeline
Generic

Dhwani Shah

North Bay

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

9
9
years of professional experience

Work History

Deputy Branch Manager

Yes Bank
06.2018 - 03.2024
  • Managed cross-selling initiatives that expanded existing customer relationships while bringing onboard new clientele, contributing to the overall growth of the branch.
  • Monitored employee performance and provided constructive feedback for professional growth and development.
  • Cultivated strong relationships with clients, resulting in improved customer loyalty and retention rates.

Customer Service Officer

ICICI Bank
08.2015 - 06.2018
  • Set up service appointments to handle advanced technical concerns at customer locations.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Education

Bachelors of Commerce - Accountancy

The Maharaja University of Baroda
Vadodara
04.2015

Skills

  • Very good in multitasking and handled cash
  • Team Player
  • Regulatory Compliance
  • Compliance knowledge

Accomplishments

  • Repeatedly received recognition from superiors for excellence in service.

Listening Music and watching Tv

In free time I would love listen music and have a hobby of singing also and watching tv

Timeline

Deputy Branch Manager

Yes Bank
06.2018 - 03.2024

Customer Service Officer

ICICI Bank
08.2015 - 06.2018

Bachelors of Commerce - Accountancy

The Maharaja University of Baroda

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Dhwani Shah