Summary
Overview
Education
Skills
Accomplishments
Software
Hobbies
Work History
Work Availability
Timeline
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Dibyajyoti Tripathy

Dibyajyoti Tripathy

Infra Managed Service analyst
Jagatsinghpur,OR

Summary

Analytical IT professional with 2 years of experience as a TWS Administrator, specializing in workload automation, network operations, and SD-WAN solutions. Skilled in monitoring, troubleshooting, and optimizing IT systems to ensure high availability and performance. Seeking to contribute technical expertise and problem-solving skills in a dynamic organization.

Overview

7
7
years of post-secondary education
3
3
Languages
2
2
years of professional experience

Education

Bachelor of Science - Data Science And Management

Ravenshaw University
Cuttack , India
08.2020 - 05.2023

CLASS12th , CHSE , 61% - Science

Tetrahedron Higher Secondary School
Cuttack
08.2018 - 04.2020

CLASS 10th , BSE , 76.7% -

Kalarabank High School
Cuttack
07.2015 - 04.2018

Skills

    Problem-Solving

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Accomplishments

Project

Chat Room Application:


  • It is a State chat project to communicate with each other.
  • The project was made with Python , HTML and Django.
  • worked with Ajax tool for for refreshment of the chat room.


Extra Curricular Activities


  • Took responsibility of arranging the whole food court in our Collage festival.
  • Supervised and Managed students’ assignment in different camps.

Software

Python

SQL

MS Office

JAVA

TWS administration

Enterprise Network operation

SD - wan operation

Dev ops

Hobbies

* Learning about Human History and Current Affairs.

* Bike Riding

* Gaming

Work History

Infra managed service analyst

Accenture
Bhubaneswar, Odisha
08.2023 - Current
  • Developed training materials to support the onboarding of new Service Analysts, contributing to a more knowledgeable workforce.
  • Streamlined service processes for increased efficiency, reducing response times and enhancing overall customer experience.
  • Reduced customer complaints by proactively identifying potential problems and implementing corrective actions.
  • Monitored performance metrics to ensure consistent quality of services provided, identifying trends and recommending improvements as needed.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Infra managed service analyst

Accenture
08.2023 - Current

Bachelor of Science - Data Science And Management

Ravenshaw University
08.2020 - 05.2023

CLASS12th , CHSE , 61% - Science

Tetrahedron Higher Secondary School
08.2018 - 04.2020

CLASS 10th , BSE , 76.7% -

Kalarabank High School
07.2015 - 04.2018
Dibyajyoti TripathyInfra Managed Service analyst