ARIMA TIWARI
Bengaluru
Summary
IT professional with expertise in automation and IT infrastructure management, recognized for enhancing operational efficiency and streamlining processes. Proficient in scripting and monitoring tools, with a strong ability to collaborate across functions. Committed to leveraging technology to deliver impactful solutions and drive results.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Infra Managed Service Analyst
Accenture
Bengaluru
12.2022 - Current
- Developed and deployed automation scripts to reduce manual workload.
- Led end-to-end delivery: requirement gathering, coding, testing, deployment, and documentation.
- Presented automation solutions to clients to promote adoption.
- Monitored tools such as NNMI, Network Automation (NA), and MyWizard; resolved incidents, and performed root cause analysis.
- Created and updated SOPs to improve team efficiency.
- Collaborated with cross-functional teams and led Knowledge Transfer (KT) sessions.
Education
Bachelor of Computer Applications -
Presidency College
01.2022
Class XII -
Kendriya Vidyalaya No. 2
Jalahalli East01.2019
Class X -
Kendriya Vidyalaya No. 2
Jalahalli East01.2017
Skills
- Programming: Python, Java, C, HTML, CSS, JavaScript
- Frameworks and tools: Django, Ansible, Jenkins, Git, Postman
- Databases: MySQL
- Monitoring and automation: OpenText NNMI, network automation tool, MyWizard
- Operating systems: Windows, UNIX, Red Hat/CentOS Linux (foundation level)
- Networking basics: TCP/IP, DNS, SSH, SCP, ICMP (ping, traceroute)
- Core competencies: IT operations, troubleshooting, automation, problem-solving, leadership, documentation, incident management, collaboration
Certification
- ScienceLogic SL1 Expert Certification
- Django Certification
- Complete Front-End Web Development
- Python Programming
Projects
- Automated Movie Recommendation System – Built a data-driven recommendation engine using Python and machine learning algorithms.
- Canteen Ordering System (Windows App) – Automated order management and inventory tracking for campus use.
- Goal: Agriculture (Web App) – Developed a resource management platform for farmers using real-time data.
- Linux Web Server & Reverse Proxy Deployment – Deployed secure Linux-based web servers with reverse proxy and security hardening.
- Automated Infrastructure with Ansible & Jenkins – Implemented CI/CD pipelines and infrastructure automation for test environments.
Awards
- ACE Award, Accenture – Shared Success Catalyst (for automation initiatives)
- ACE Award, Accenture – Inspiring Innovator (for innovation and technical excellence)
- Promising Student Award, Presidency College – for academic excellence
- Cultural head, Rotaract Club – organized events and mentored peers
Timeline
Infra Managed Service Analyst
Accenture
12.2022 - Current
Bachelor of Computer Applications -
Presidency College
Class XII -
Kendriya Vidyalaya No. 2
Class X -
Kendriya Vidyalaya No. 2
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