DIKSHA SHARMA
Summary
Results-driven program manager with a proven track record of high productivity and efficient task completion. Expertise in strategic planning, risk management, and stakeholder communication. Demonstrated ability to lead teams, solve problems, and adapt to changing environments to deliver projects on time. Committed to continuous improvement and fostering collaboration to achieve success in complex projects.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Deputy Manager
ITI Limited
Delhi
09.2022 - Current
- Led Delivery Period (DP) Extension negotiations, managing multi-stream risk and dependency frameworks that directly realized INR 25 Crores from enterprise stakeholders.
- Direct the planning, execution, and risk management of complex enterprise network infrastructure rollouts across multiple high-security sites within strict timelines and budgets.
- Realized INR 15 Crores in billing by establishing structured invoice tracking workflows and implementing rigorous quality audit cycles for complex system rollouts.
- Coordinated change management and cross-functional team alignment among deployment engineers, vendors, and client officials to execute Acceptance Testing (AT) plans and address punch points.
- Led Project Transition (AFCEL) into operational warranty phase by resolving delivery bottlenecks and conducting joint receipt inspections (JRI) with stakeholders.
- Governed defence marketing initiatives, including tender bidding, pre-bid stakeholder management, and bid preparation.
Assistant Manager
ITI Limited
Bengaluru
08.2020 - 08.2022
- Managed CAPEX and OPEX allocations, providing data-driven risk evaluations and financial reports to executive leadership for strategic resource planning.
- Managed procurement operations and logistics through government e-marketplace platforms (GeM), enhancing supply chain delivery efficiency.
- Monitored multi-stream project execution across national production facilities in Office of Director-Production, ensuring alignment with progress, fund utilization, and schedule performance.
- Supervised tracking of Letter of Credit (LC) and Bank Guarantee (BG) statuses alongside order book position metrics to ensure organizational alignment.
- Developed executive performance dashboards, technical briefs, and strategic presentations for senior leadership and government regulatory bodies (DoT).
Assistant Executive Engineer
ITI Limited
Raebareli
10.2017 - 07.2020
- Managed quality control, system testing, and deployment workflows for GPON digital transformation projects (MahaNet & GujNet) under Digital India initiative, enhancing project execution.
- Executed end-to-end system testing, bit rate validation, and automated fault diagnosis on Switch Control Module (SCM) cards, ensuring adherence to established quality standards.
- Issued Quality Assurance Certificates prior to system dispatches, minimizing post-deployment defect rates and service disruptions.
Education
Bachelor of Technology (B.Tech) - Electronics & Communication
Punjab Technical University
05-2016
Skills
- Project management
- Scope management
- Risk mitigation
- Budget control
- Resource planning
- Resource allocation
- Delivery lifecycle
- Delivery optimization
- Vendor coordination
- Agile practices
- Scrum practices
- Sprint management
- Backlog management
- Milestone management
- Project retrospectives
- Cross-functional collaboration
- Stakeholder management
- Decision management
- Negotiation skills
- Jira proficiency
- Asana expertise
- Google Workspace proficiency
- Microsoft Office 365 proficiency
Certification
- Coursera Certified Program Management
Accomplishments
- CMD Appreciation Letter, 2022-2023, Recognized by Chairman & Managing Director of ITI Limited for outstanding work in project execution.
- CMD Certificate of Appreciation, 2021-2022, Awarded by CMD, ITI Limited for outstanding contributions and operational services.
- Unit Head Certificate of Merit, 2019-2020, Awarded by Unit Head, ITI Limited–Raebareli for exemplary efforts in testing and repairing SCM, QPIH, FICF & CPDF cards.
Timeline
Deputy Manager
ITI Limited
09.2022 - Current
Assistant Manager
ITI Limited
08.2020 - 08.2022
Assistant Executive Engineer
ITI Limited
10.2017 - 07.2020
Bachelor of Technology (B.Tech) - Electronics & Communication
Punjab Technical University