Summary
Overview
Work History
Education
Skills
PROFILE SUMMARY
COMPUTER KNOWLEDGE
PERSONAL DETAILS
Languages
Timeline
Generic

DIKSHA SINGH

Summary

Motivated and client-focused professional with over 7 years of experience as a Counselor and Lead Generator in the wellness and skincare industry, now aspiring to transition into the role of an Education Counselor. Proven ability to understand client needs, build trust through effective communication, and guide individuals toward suitable solutions. Skilled in handling inquiries, conducting consultations, and driving lead conversion through personalized engagement. Holds a Bachelor’s degree in Commerce (B.Com) with a strong foundation in client relations, coordination, and administrative tasks. Eager to leverage interpersonal skills and consultative experience to support students in making informed academic and career decisions.

Professional counselor equipped to guide clients through challenges and foster personal growth. Strong background in providing emotional support, conflict resolution, and developing coping strategies. Proven ability to collaborate effectively within team to achieve impactful results. Adaptable and dependable with focus on active listening, empathy, and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Counsellor/Lead Generator

Lemed Wellness Skin Clinic
01.2018 - 05.2025
  • Act as the first point of contact for walk-in clients and inbound inquiries, providing detailed information on skin and wellness treatments and services offered.
  • Conduct personalized consultations to understand client needs, concerns, and suitability for various treatments.
  • Build and maintain strong relationships with clients to ensure satisfaction and repeat business.
  • Generate qualified leads through telecalling, walk-ins, social media engagement, and follow-up with prospective clients.

Education

Bachelor of Commerce -

Central Academy
Vikas Nagar, Lucknow
01.2017

Skills

  • Strategic lead acquisition
  • Customer relationship building
  • Strategic engagement planning
  • Expert advisory services
  • Requirements analysis
  • Client support and guidance
  • Social media planning
  • Engaging presentation skills
  • Strategic solution mapping
  • Market research
  • Collaborative communication skills
  • Fostering client connections
  • Guidance counseling

PROFILE SUMMARY

  • Client Consultation & Needs Assessment – Skilled in conducting detailed consultations to understand client/student requirements and recommend suitable solutions.
  • Lead Generation & Conversion – Proven ability to generate and nurture leads through effective communication and follow-ups, driving higher conversion rates.
  • Relationship Building & Engagement – Expertise in establishing trust and maintaining strong client relationships to ensure ongoing satisfaction and loyalty.
  • Coordination & CRM Management – Experienced in managing client data, scheduling consultations, and ensuring seamless coordination across teams for smooth operations.

COMPUTER KNOWLEDGE

MS Office (Word, Excel, Powerpoint)

PERSONAL DETAILS

  • Language Known: English, and Hindi
  • Nationality: Indian
  • DOB: 12th October, 1997

Languages

English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)

Timeline

Counsellor/Lead Generator

Lemed Wellness Skin Clinic
01.2018 - 05.2025

Bachelor of Commerce -

Central Academy
DIKSHA SINGH