DIKSHA SINGH
Rohini
Summary
Dynamic Sales Head with a proven track record in driving revenue growth and cultivating high-performance teams. Expertise in strategic planning and client relationship management, ensuring alignment with company objectives.
Overview
7
7
years of professional experience
Work History
North Sales Head
Sona Construction Technologies Pvt. Ltd.
10.2020 - Current
- Achieved promotion from Business Development Executive to Sales Head due to outstanding performance.
- Cultivated high-performance culture by leading and motivating sales team.
- Oversaw entire sales process, ensuring alignment with company objectives.
- Refined sales strategies utilizing market insights to adapt to industry changes.
- Implemented key performance indicators (KPIs) to enhance team accountability.
- Developed comprehensive training programs for new hires to boost productivity.
- Conducted regular training sessions focusing on product knowledge and sales techniques.
- Collaborated with cross-functional teams to streamline processes and improve communication.
Business Development Executive
Sona Construction Technologies Pvt. Ltd.
10.2020 - 03.2022
- Managed sales operations across 15 states, overseeing diverse market segments.
- Executed end-to-end sales processes, achieving consistent quarterly targets through effective lead generation and closing.
- Developed strong relationships with key clients, resulting in 20% increase in repeat business.
- Conducted market research to identify potential clients and new opportunities for business expansion.
- Collaborated with marketing team to create targeted campaigns, leading to 15% increase in inbound leads.
- Maintained accurate customer records using CRM software for efficient tracking and reporting.
- Participated in industry events to enhance visibility and network with potential clients.
- Optimized dispatch processes for timely product delivery, coordinating logistics to ensure client satisfaction.
Sales Executive
Jeevan Kalp-LIC
05.2019 - 06.2020
- Promoted and sold insurance products and services effectively.
- Overcame objections from potential customers during sales calls.
- Managed high call volumes while consistently meeting sales quotas.
- Built rapport with customers to cultivate long-term relationships.
- Maintained accurate records of customer interactions and sales data.
- Demonstrated advanced negotiation skills to close major deals.
Tele Caller
Vodafone & Idea Company
09.2018 - 04.2019
- Managed customer queries and complaints over calls with professionalism and efficiency.
- Adapted communication style to align with customer needs and inquiries.
- Acquired comprehensive knowledge of Vodafone and Idea products and services.
- Trained in troubleshooting and resolving customer issues effectively.
Education
Masters in English -
IGNOU
01.2023
Bachelors in Arts -
Delhi University- Zakir Hussain Delhi college
01.2020
12th Grade - Commerce
Ryan International School
Rohini01.2017
Skills
- Sales and business development
- Client relationship management
- Adaptability and flexibility
- Leadership and team management
- Strategic planning and execution
- Training program implementation
- Time management and prioritization
- Problem-solving and objection handling
- Office productivity tools
- Microsoft Excel, Word, PowerPoint
- CRM software expertise
- Zeki, ZOHO, Kylas CRMs
- BUSY accounting software
- Construction machinery knowledge
Languages
- English
- Hindi
Personal Information
- Date of Birth: 10/24/99
- Marital Status: Unmarried
Skills And Tools
Business development strategies and execution., Client relationship management., Demonstrated ability to adapt to different industries and roles., Flexibility in handling diverse responsibilities., Team leadership and management., Strategic planning and execution., Implementing and overseeing training programs., Efficient time management skills., Prioritization of tasks and deadlines., Proven ability in objection handling., Strategic problem-solving skills., MS Excel, MS Word, MS PowerPoint, Zeki CRM, ZOHO CRM, Kylas Sales CRM, BUSY Accounting Software, Strong knowledge of construction machinery technical information.
Timeline
Business Development Executive
Sona Construction Technologies Pvt. Ltd.
10.2020 - 03.2022
North Sales Head
Sona Construction Technologies Pvt. Ltd.
10.2020 - Current
Sales Executive
Jeevan Kalp-LIC
05.2019 - 06.2020
Tele Caller
Vodafone & Idea Company
09.2018 - 04.2019
Masters in English -
IGNOU
Bachelors in Arts -
Delhi University- Zakir Hussain Delhi college
12th Grade - Commerce
Ryan International School