DIKSHA SINGH
Bangalore
Summary
Motivated professional seeking to establish a foothold in industry by utilizing skills to foster career development and achieve professional fulfillment, alongside company goals. Effective at independently planning and managing diverse roles, proficient in time management, with a disciplined execution strategy.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Cabin Executive
Air India Ltd.
Bangalore
05.2019 - Current
- Executed pre-flight and post-flight cabin inspections, verifying adherence to all safety and security protocols.
- Ensured systematic flights through effective communication with passengers and crew members.
- Supervised onboard service to provide guests with exceptional experiences.
- Resolved customer complaints promptly, enhancing overall satisfaction.
- Handled medical emergencies with utmost care and professionalism.
- Coordinated inflight safety procedures to comply with regulations.
- Delegated responsibilities among teammates while monitoring effectiveness.
- Observed cabin crew for optimal team competence and potential development.
Cabin Crew
Jet Airways Limited
New Delhi
10.2014 - 04.2019
- Monitored cabin conditions and addressed guest requests and concerns promptly.
- Performed cabin checks throughout flights to ensure guest comfort and safety compliance.
- Demonstrated emergency safety procedures, ensuring guest understanding and adherence.
- Maintained professional appearance while interacting with guests and fellow crew members.
Airline Attendant
AIR INDIA EXPRESS LIMITED
Trivandrum
11.2008 - 09.2014
- Coordinated boarding processes to ensure timely departures and enhance operational flow.
- Monitored safety and security protocols for strict compliance with regulations.
- Collaborated with team members to boost service efficiency during peak periods.
- Provided assistance to crew members in task completion as required.
- Fostered positive interactions with guests and team members to strengthen relationships.
Education
Master in Arts -
MJP Rohilkhand University
Bareilly01.2008
Bachelor in Arts -
Chhatrapati Shahuji Maharaj University
Kanpur01.2006
HSC UP Board -
Allahabad01.2003
SSC UP Board -
Allahabad01.2001
Skills
- Service orientation
- Performance management
- Team leadership
- Conflict resolution
- Attention to detail
- Relationship building
- Safety compliance
- Flight coordination
- Guest relations
Certification
Diploma in Aviation, Hospitality, and Travel Management.
FLEETS
- Trained on Fleet A320/321, B777
Timeline
Cabin Executive
Air India Ltd.
05.2019 - Current
Cabin Crew
Jet Airways Limited
10.2014 - 04.2019
Airline Attendant
AIR INDIA EXPRESS LIMITED
11.2008 - 09.2014
Master in Arts -
MJP Rohilkhand University
Bachelor in Arts -
Chhatrapati Shahuji Maharaj University