Diksha Singh
Delhi
Summary
Passionate creator and SAP expert looking to join a visionary team where I can contribute fresh ideas and drive meaningful results.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Transition Manager
Provana
Noida
09.2025 - Current
- Acted as the primary point of contact for stakeholders, presenting transition progress, risks , and recommendations.
- Coordinated communication between clients and internal stakeholders during transitions.
- Monitored project timelines to ensure adherence to established deadlines.
- Supported risk assessment efforts to mitigate potential transition challenges.
- Developed comprehensive transition plans for new client integrations.
- Supporting operations during knowledge transfer and guided production phase.
- Conducting knowledge assessment.
Assistant Manager
Genpact
Noida
06.2016 - 09.2025
- Total Tenured in Genpact 10 years.
- Started with Order to Cash (Operations ) as a Process Associate.
- Moved to transitions department in 2019 and successfully transitioned accounts payable and Procurement process. Was responsible to create SOP and KT plan for the transitioned activities and supported team till process stabilization. Also transitioned multiple procedures virtually.
- Scoping & Assessment: Conducted comprehensive scoping and assessments for new business procedures.
- Process Documentation: Led Proof of Concept (POC) initiatives and established capture workflows for SOP development.
- Financial Planning: Managed FTE requirements and billing calculations in coordination with Operations.
- Business Development: Drove revenue growth through the cross-selling of proprietary business tools.
- Client Relationship Management: Reporting & Compliance: Published detailed onsite assessment reports and maintained transition trackers.
- Have received several awards and accolades for rendering consistent quality services and showcasing exemplary performance during career span.
- Proven analytical skills. Adaptable and able to move with change while maintaining a positive attitude.
- Strong problem-solving skills that enable quick identification and efficient resolution of issues. Ability to multitask and maintain focus/control of all tasks equally.
Education
12th -
St. Andrews senior secondary school
DelhiB.com -
Delhi University
DelhiSkills
- Client Management
- Team Leadership
- Performance Metrics
- Process Optimization
- Staff Training
Certification
Lean Certified
Hobbies and Interests
- Listening to Music
- Cooking
Languages
- Hindi
- English
- Hindi
Timeline
Transition Manager
Provana
09.2025 - Current
Assistant Manager
Genpact
06.2016 - 09.2025
12th -
St. Andrews senior secondary school
B.com -
Delhi University