Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Diksha Taneja

Diksha Taneja

Gurugram

Summary

Results-driven Operations Specialist with Kuehne+nagel, skilled in financial reporting and process optimization. Achieved a 95% reduction in billing errors through proactive accuracy checks. Strong communicator and problem solver, adept at cross-functional collaboration, ensuring compliance and enhancing client relationships. Proficient in MS Excel and ERP systems, delivering impactful results.

Overview

3
3
years of professional experience

Work History

Operations Specialist

Kuehne+nagel
Gurugram
12.2022 - Current
  • Managed VAT and duty processes for Haleon and GSK, ensuring compliance and accuracy in financial transactions.
  • Audited invoices from Logistics Service Providers (LSP), and verified key financial data, including customs declarations, VAT amounts, and account details.
  • To take care of day-to-day deviations/escalations in the process and record the same.
  • Ensured the accuracy of all financial checkpoints before forwarding invoices to the P2P team for payment processing.
  • Led proactive client calls and payment follow-ups, reducing overdue accounts by 80% through structured tracking and engagement.
  • Implemented accuracy checks that improved billing processes, reducing errors by 99%, and earning significant customer appreciation.

Management Trainee

Royal Import Export
Mohali
04.2022 - 11.2022
  • Built strong professional relationships with team members, fostering effective communication, and conflict resolution.
  • Managed import documentation to ensure accuracy and compliance with regulatory standards.
  • Coordinated with internal departments for product launches, price updates, and inventory adjustments, optimizing stock availability.
  • Compiled and analyzed monthly billing reports in Excel to track financial performance and support management decisions.
  • Led customer meetings to discuss overdue payments and new transactions, successfully reducing outstanding accounts by 30% through proactive engagement.
  • Listed and maintained product offerings on an e-commerce platform to improve online visibility.

Education

MBA - Finance

Chandigarh Group Of College Jhanjeri
Mohali Punjab
07-2022

Skills

  • MS Excel (VLOOKUP, pivot tables, advanced formulas)
  • ERP & Billing Systems (OTM, CSTN)
  • Financial reporting and analysis
  • Process optimization
  • Soft Skill
  • Cross-functional collaboration
  • Problem solving in fast-paced environments
  • Excellent communication and negotiation

Languages

English
First Language

Timeline

Operations Specialist

Kuehne+nagel
12.2022 - Current

Management Trainee

Royal Import Export
04.2022 - 11.2022

MBA - Finance

Chandigarh Group Of College Jhanjeri

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Diksha Taneja