MS OFFICE
Dileep Chungath
Retail Operations
Kerala
Summary
Energetic and results-driven Market leader is looking to excel in a position that will benefit from a proven track record of achieving-sales and profitability goals. Responsible for managing the efficient, effective and profitable operation. Ready to take another challenging level.
Overview
13
13
years of professional experience
3
3
Certifications
4
4
Languages
Work History
Area Manager
Malabar Group
Kerala
04.2022
- Handling 21 store operation with 11.5 cr in day business
- Supervise business teams to promote company's products in the assigned area for revenue growth
- Conduct market research to assess market trends and explore business opportunities in assigned area
- Conduct promotional activities to generate revenue and increase brand visibility
- Implement business strategies to achieve monthly and annual goals
- Monitor and supervise the budget, resources, inventory, performance, and profitability
- Recruit employees, assess their performance and take necessary actions when needed
- Train team members to improve their skills and competencies
- Analyze business results and recommend improvements for business plan
- Develop individual developmental plans for each team member
- Develop area specific business plan for profitability while complying with the needs of local market
- Manage budget, time and resources to meet business objectives in the assigned areas
- Implement business policies and programs for smooth operations
- Conduct regular business meetings and coordinate with business teams to ensure continuous development
- Guide business team in completing their tasks successfully.
Store Manager
Reliance Retail Ltd
03.2022 - 04.2023
- Developing store strategies to raise customers' pool, expand store traffic, and optimize profitability.
Store Manager
Future Retail
05.2019 - 02.2022
- Meet sales goals by training, motivating, mentoring, and providing feedback to sales staff
- Ensure high levels of customer satisfaction through excellent service
- Complete store administration and ensure compliance with policies and procedures
- Maintain outstanding store condition and visual merchandising standards
- Report on buying trends, customer needs, profits, etc
- Propose innovative ideas to increase market share.
Store Manager
Landmark Group (Max Retail)
09.2014 - 05.2019
- Deliver excellent service to ensure high levels of customer satisfaction
- Motivate the sales team to meet sales objectives by training and mentoring staff
- Create business strategies to attract new customers, expand store traffic, and enhance profitability
- Hire, train, and oversee new staff
- Respond to customer complaints and concerns in a professional manner.
Assistant Store Manager
Aditya Birla Retail
04.2010 - 08.2014
- Ensure store compliance with health and safety regulations
- Develop and arrange promotional material and in-store displays
- Prepare detailed reports on buying trends, customer requirements, and profits
- Undertake store administration duties such as managing store budgets and updating financial records.
Education
BCA Computer Application - Computer
VLBJCAS
India 01.2005 - 1 2008
PGDM / MAJOR Retail & Marketing - Retail Management
SICOMS
India 01.2008 - 1 2010
Skills
Organisational skillundefined
Personal Information
- Date of Birth: 06/10/1987
- Nationality: Indian
- Marital Status: Married
Certification
IELTS
Additional Information
On par with Technology and Market updates. Expert in market Research and study . Finding opportunities is tactical stregth. Experience and expert in selling and taking people on hand
Software
Social media advertising
C,C,SQL,POS,SAP - Basic Used in previous companies
Interests
Music
Learning new things
Integrity
Timeline
WES
07-2023
IELTS
06-2023
Area Manager
Malabar Group
04.2022
Fire Marshal
03-2022
Store Manager
Reliance Retail Ltd
03.2022 - 04.2023
Store Manager
Future Retail
05.2019 - 02.2022
Store Manager
Landmark Group (Max Retail)
09.2014 - 05.2019
Assistant Store Manager
Aditya Birla Retail
04.2010 - 08.2014
PGDM / MAJOR Retail & Marketing - Retail Management
SICOMS
01.2008 - 1 2010
BCA Computer Application - Computer
VLBJCAS
01.2005 - 1 2008
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