DILEEP KUMAR S
Palakkad
Summary
Efficient Senior Process Specialist known for high productivity and ability to complete tasks swiftly. Specialize in process optimization, workflow management, and quality assurance ensuring peak performance in operational environments. Excel in communication, problem-solving, and leadership, leveraging these soft skills to drive team success and improve processes continuously.
Overview
1
1
Certification
2
2
years of post-secondary education
7
7
years of professional experience
Work History
Senior Process Specialist
Cognizant technologies
Coimbatore
01.2024 - Current
- Coordinated cross-functional teams to streamline project execution and communication.
- Developed standard operating procedures for team members and project initiatives.
- Analyzed process workflows to identify areas for improvement and efficiency.
Process associate
Ntt Data
Coimbatore
10.2021 - 11.2023
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
Boutique Manager
Titan company limited
Palakkad
09.2019 - 09.2021
- Managed daily operations of boutique, ensuring smooth workflow and customer satisfaction.
- Oversaw inventory management, including stock replenishment and organization.
- Trained and mentored staff on product knowledge and customer service best practices.
Education
Bachelor of Arts - BSc Electronics And Communications System
AJK College of Arts And Science
Coimbatore, India 07.2017 - 07.2019
Skills
- Process improvement
- Project management
- Cross-functional coordination
- Data analysis
- Standard operating procedures
Languages
Malayalam
First Language
English
Proficient (C2)
C2
Certification
- Infosys internship completed based on electronic components at Mysore campus
Affiliations
- Team development
- ERT
- CRM
- Report Work
- Audit the claims
- Analysis process
Timeline
Senior Process Specialist
Cognizant technologies
01.2024 - Current
Process associate
Ntt Data
10.2021 - 11.2023
Boutique Manager
Titan company limited
09.2019 - 09.2021
Bachelor of Arts - BSc Electronics And Communications System
AJK College of Arts And Science
07.2017 - 07.2019