DILEEP RACHA
Hyderabad
Summary
High-energy professional successful at working with all hotel departments to facilitate communication, quality and service initiatives. Hardworking and resourceful with strong communication skills and adaptable approach. Maintains proper documentation of duties accomplished during work shift and reports safety hazards or maintenance deficiencies for proper handling.
Overview
8
8
years of professional experience
4
4
Certifications
Work History
Housekeeping Manager
Olive Hotel Hitech city By Embassy Group
Hyderabad
11.2025 - Current
- Responsible for overall Housekeeping Operations.
- Responsible for training the supervisor and team for the best guest experience.
- Responsible for doing the various inventories and compiling them.
- Preparing Budgets, Capex for the department.
- Responsible for Hiring, training, appraisal for all the staff.
- Preparing deep cleaning task schedules of rooms and Public area to maintain the cleanliness and products of Hotel.
- Ensuring wastage control and doing cost control practices.
- Handling Guest complaints and ensuring the guest has a memorable stay.
- Dealing with various suppliers to get the HK related items bought on time.
- Ensuring for the quality of rooms by getting the best equipment suitable for the products.
- Responsible for completing payroll edits, created weekly schedules for housekeeping staff. According to hotel forecasted occupancy.
- Communicate and enforce policies and procedures
- Ensured highest productivity and efficiency in Housekeeping operations.
- Managing Lost & Found program and Key Control Program.
- Providing excellent customer service (internal and external), and maintained good knowledge of hotel services, operations, local area & attractions, etc.
- Regular Coaching, counselling, motivation and maintained high employee morale, positive relations with the Housekeeping staff.
- Promoted team member empowerment and loyalty.
- Providing training to new employees, and monthly safety training, effectively preventing injuries.
- Communicating effectively with Maintenance staff to ensure timely repair and maintenance throughout entire hotel.- Communicated effectively with all hotel departments for all guest and operational needs.
- Ensuring the highest standards of cleanliness and quality, maintained high scores in guest surveys and regular company inspections.
Housekeeping Supervisor
V Hotel Curio Collection By Hilton
Dubai
06.2024 - 03.2025
Housekeeping Coordinator
V Hotel Curio Collection By Hilton
Dubai
09.2022 - 06.2024
Housekeeping Room Attendant
V Hotel Curio Collection By Hilton
Dubai
11.2021 - 08.2022
Housekeeping Room Attendant
Ramada Hotel & Suites by Wyndham -
Dubai
07.2019 - 06.2020
Housekeeping Room Attendant
The Gateway Hotel IT Express
Chennai
12.2017 - 03.2018
Education
Bachelor's Degree -
Global Institute of Hotel Management
Hyderabad05-2019
Intermediate Certificate -
Sri Triveni Junior College
Hyderabad03-2016
High School Diploma -
Misimi High School
Hyderabad05-2014
Skills
- Proficient in Microsoft Office and comfortable with email communications
- Proficient in time management, ability to organize and manage multiple priorities
- Professional appearance and attention to detail, & computer skills
- Training and Development
- Composure under pressure
- Inter-department collaboration
- Payroll understanding
- Budgeting & cost control
- Adaptability flexibility
- Linen and laundry operations
- Hotel software proficiency
- Housekeeping standards
Languages
Telugu
Native language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Certification
Awarded as the Employee of April 2024.
Affiliations
Listening to music
References
References available upon request.
Timeline
Housekeeping Manager
Olive Hotel Hitech city By Embassy Group
11.2025 - Current
Housekeeping Supervisor
V Hotel Curio Collection By Hilton
06.2024 - 03.2025
Housekeeping Coordinator
V Hotel Curio Collection By Hilton
09.2022 - 06.2024
Housekeeping Room Attendant
V Hotel Curio Collection By Hilton
11.2021 - 08.2022
Housekeeping Room Attendant
Ramada Hotel & Suites by Wyndham -
07.2019 - 06.2020
Housekeeping Room Attendant
The Gateway Hotel IT Express
12.2017 - 03.2018
Bachelor's Degree -
Global Institute of Hotel Management
Intermediate Certificate -
Sri Triveni Junior College
High School Diploma -
Misimi High School