Dilesh Pal
Nallasopara
Summary
Dynamic sales professional with a proven track record in driving revenue growth and cultivating strong client relationships. Expertise in negotiation, strategic planning, and market analysis complements a commitment to continuous improvement and skill enhancement. Recognized for adaptability and collaboration, consistently achieving targets in fast-paced environments while maintaining a friendly and approachable demeanor. A results-driven mindset ensures reliability, fosters team success, and exceeds client expectations.
Overview
14
14
years of professional experience
Work History
Associate Portfolio Manager
Square Yards
02.2025 - 05.2025
- Generated leads for sales and rental properties through cold calls and referrals.
- Communicated with clients to understand property needs and preferences.
- Researched commercial and residential real estate deals.
- Developed long-lasting relationships with clients by providing exceptional customer service throughout the entire transaction process.
Brand Promoter
Sony India Pvt Ltd
07.2024 - 01.2025
- Enhanced customer engagement for increased sales through product demonstrations and personalized interactions.
- Handled customer inquiries promptly and professionally while providing knowledgeable recommendations based on their needs or interests.
- Increased consumer understanding of product benefits through clear communication of features during presentations and demonstrations.
Sales Executive
Shree Durga Electronic Store
06.2021 - 06.2023
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Enhanced client satisfaction, providing exceptional after-sales support and maintaining regular communication.
Teacher
Imperial Educare
06.2014 - 04.2019
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
Customer Service Executive
Vodafone
05.2011 - 10.2011
- Provided company information and policies to customers upon inquiry and answered questions via phone.
- Collaborated with cross-functional teams to improve overall customer experience within the company.
- Maintained up-to-date knowledge of product and service changes.
- Managed high volume of inbound calls while maintaining a professional demeanor and ensuring timely resolution of issues.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Boosted customer retention rates by providing exceptional service and building rapport with clients.
Education
Bachelor of Science - IT
Mumbai University
10-2020
H.S.C. - undefined
Maharashtra Board
01.2010
S.S.C. - undefined
Maharashtra Board
01.2008
Skills
- Effective time management
- Proficient in multitasking
- Responsive to new challenges
- Cross-functional teamwork
- Comprehensive due diligence
- Customer relationship management
- Product exhibition
- Critical thinking abilities
- Outbound sales calls
- Effective cross-selling methods
- Brand marketing
- Prospective client outreach
- Sales enhancement techniques
Languages Known
English
Hindi
Marathi
Disclaimer
I hereby declare that the above written particulars are best of my knowledge and belief.
Other Qualification
- MS – Office
- 3 years diploma in software engineering.
Timeline
Associate Portfolio Manager
Square Yards
02.2025 - 05.2025
Brand Promoter
Sony India Pvt Ltd
07.2024 - 01.2025
Sales Executive
Shree Durga Electronic Store
06.2021 - 06.2023
Teacher
Imperial Educare
06.2014 - 04.2019
Customer Service Executive
Vodafone
05.2011 - 10.2011
H.S.C. - undefined
Maharashtra Board
S.S.C. - undefined
Maharashtra Board
Bachelor of Science - IT
Mumbai University
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