Dilip Kumar
Senior Manager – Workforce Management
Bengaluru
Summary
Dedicated HR Manager with 18 years of experience in Talent Acquisition, HR Shared Services, Workforce Management and Offer Management, complemented by an MBA in HR and Marketing. Seeking a managerial position to leverage expertise in global offer management, resource management, workforce planning, employee referral and experience management, purchase request processing, onboarding, background verification, internal transfers, payroll advisory, employee records management, and team leadership.
Overview
18
18
years of professional experience
Work History
Sr. Manager
HCL Tech
10.2021 - Current
- Role: Workforce Management Lead
- Driving organizational growth through 18 years of high-impact staffing and human capital solutions.
- Facilitated the end-to-end recruitment of specialists across foundational SAP modules, EPS, Data & AI and MAS skills.
- Managed the full-cycle recruitment process, from initial sourcing to successful onboarding.
- Managed workforce deployment, balancing project demands with available internal talent pools.
- Successfully managed end-to-end Recruitment Process Outsourcing (RPO) processes.
- Oversaw offer management for the Digital business segment.
- Managed a team of 12 professionals.
Manager
Mindtree
06.2018 - 09.2021
- Role: Global Offer Management Manager
- Conducted thorough document verification, ensuring completeness of personal, employment, and education details.
- Managed all global offer releases within one day SLA, including campus offers.
- Spearheaded post-offer follow-up (POFU) and post-offer engagement team (POET) activities.
- Processed monthly payroll inputs, including interview panel rewards and employee referral bonuses.
- Served as the point of contact for audits related to global offer management.
- Generated various reports, including BGC status reports and joining pipeline reports.
- Acted as the Global POC for employee referral (ER) job opening mailers, enhancing the referral experience.
- Managed purchase requests and purchase orders (PRPO) for
Asst. Manager
GENPACT INDIA
05.2010 - 06.2018
- Role: Team Lead
- Played a key role in the SEP tool integration project for an acquired entity.
- Served as a Business Analyst for Genpact India from May 2010 to December 2013.
- Responsibilities included onboarding, employee file management, MIS, data visualization, payroll, labor inputs, exits, insurance, query management, and more.
- Acted as the SPOC for various HR functions and processes.
- Assumed the role of an Assistant Manager for Genpact US from January 2014 onward.
- Managed HR Shared Services operations for Genpact US, handling onboarding, off-boarding, acquisitions, global background and drug screening, employee file management, payroll, compliance, and more.
- Demonstrated proficiency in HR tools and applications, including Oracle HRMS, RedCarpet, FAMA, FADV, HireRight, Right Signature, and more.
- SPOC for medical and life insurance settlements
HR Executive
MetLife India Insurance Company Limited
07.2008 - 05.2010
- Role: Team Member
- Contributed to the HR Automation Project involving Content & Portal Management.
- Managed data migration from Legacy System (Delphi HRMS) to new HCMS systems (Peoplesoft HCMS and Adrenalin HRMS).
- Responsibilities included module management, query handling, back-end administration, design, education & communication document creation, and interface with internal clients.
- Implemented and managed modules related to employment details, personal details, leave, attendance, confirmation, employee transfer, separation, performance management, training, and help desk.
Education
MBA - HR & Marketing
Bangalore University
Bengaluru, India06-2008
Skills
End to end recruitment process
Bench management
Proactive hiring
Global Offer Management
Employee Referral & Experience Management
Purchase Request and Purchase Orders Processing
On boarding and Background Verifications
Internal Transfers (Regional Transfers)
Payroll Advice
Team Management
Internal audits
HR Tools and Applications
Timeline
Sr. Manager
HCL Tech
10.2021 - Current
Manager
Mindtree
06.2018 - 09.2021
Asst. Manager
GENPACT INDIA
05.2010 - 06.2018
HR Executive
MetLife India Insurance Company Limited
07.2008 - 05.2010
MBA - HR & Marketing
Bangalore University
PROFESSIONAL SUMMARY
An accomplished HR leader with a strong track record in Talent Acquisition, bench management, HR shared services, and offer management across diverse organizations. Demonstrates exceptional capability in process optimization, team leadership, and enhancing candidate experiences. Proficient in leveraging HR tools and systems to streamline operations and deliver impactful results.