Dilip Kumar
Sales Manager
New Delhi
Summary
Dedicated professional with 20 years of experience and a commitment to continuous learning and organizational growth. Proven ability to tackle challenges and contribute to a positive work environment. Focused on leveraging expertise to drive results and enhance team performance.
Overview
1
1
Language
20
20
years of professional experience
Work History
Sales Manager (Auto Loans)
Enkay Autoworld Pvt Ltd
07.2023 - Current
- Serving as a Sales Manager (Auto Loans) in Enkay Autoworld Pvt Ltd from July'23 to present.
- Crafted and launched strategic sales programs fostering increased revenue and enhanced market presence.
- Analyzed market trends and customer needs to identify new business opportunities and improve product offerings.
Business Manager (Auto Loans)
Cardekho (Gadi Web Pvt Ltd)
05.2022 - 06.2023
- Streamlined auto loan processes at Cardekho, enhancing operational efficiency and boosting customer satisfaction.
- Led cross-functional teams to streamline operations and enhance efficiency across departments.
Sales Manager (Auto Loans)
Ennkay Financial Service
07.2019 - 05.2022
- Managed auto loan sales strategies to enhance team performance and drive business growth.
Sales Associate (Auto Loans)
Cars24 Services Pvt Ltd
01.2019 - 06.2019
- Streamlined auto loan process for clients at Cars24 Services Pvt Ltd, enhancing client experience and satisfaction.
- Processed sales transactions accurately, ensuring compliance with company policies and procedures.
- Assisted customers in selecting vehicles, providing detailed product knowledge and recommendations.
Sales Manager (Auto Loans)
Ennkay Financial Service
08.2012 - 12.2018
- Worked with Ennkay Financial Service as Sales Manager (Auto Loans) from Aug 2012 to Dec'18.
- Led sales team to consistently meet quarterly targets through strategic planning and execution.
- Analyzed market trends to identify growth opportunities, shaping informed sales strategies.
- Developed and implemented training programs that increased team product knowledge and performance.
Senior Officer (Auto Loans)
ING Vysya Bank Ltd.
01.2011 - 07.2012
- Oversaw auto loan portfolio for ING Vysya Bank Ltd., adhered to lending policies and increased customer satisfaction.
- Managed customer account inquiries, ensuring prompt and effective resolution of issues.
- Executed daily operational procedures, enhancing workflow efficiency across departments.
- Facilitated training sessions for new staff, promoting adherence to banking protocols and compliance standards.
Relationship Officer (Auto Loans)
Axis Bank Ltd.
07.2009 - 12.2010
- Served as Relationship Officer (Auto Loans) at Axis Bank Ltd., facilitating customer loan inquiries and providing tailored financing solutions from July 2009 to Dec'10.
- Led operational initiatives to enhance customer service experiences and satisfaction.
- Implemented process improvements that reduced transaction times and streamlined workflows.
- Developed training programs for new staff, improving onboarding efficiency and knowledge retention.
Relationship Officer (Auto Loans)
ICICI Bank Ltd.
01.2007 - 06.2009
- Worked as Relationship Officer (Auto Loans) at ICICI Bank Ltd., facilitating customer inquiries and loan applications from Jan'07 to June'09.
- Managed daily banking operations to ensure customer satisfaction and efficient service delivery.
- Streamlined account management processes, enhancing accuracy in client transactions and documentation.
- Developed training materials for staff onboarding, improving knowledge retention and performance standards.
Education
Grade 12th - Commerce Stream
CBSE (Central Board of Secondary Education)
New Delhi, India03-2006
Grade 10th -
CBSE (Central Board of Secondary Education)
New Delhi, India 03-2003
Skills
Auto loan expertise
Credit report analysis
Client evaluation
Dealer relationship management
Financial documentation
RTO compliance knowledge
Risk assessment
ROI (Rate of interest) strategies
Proficient in Microsoft Office
Personal Information
Date of Birth: 22nd Oct. 1988
Nationality: Indian
Sex: Male
Timeline
Sales Manager (Auto Loans)
Enkay Autoworld Pvt Ltd
07.2023 - Current
Business Manager (Auto Loans)
Cardekho (Gadi Web Pvt Ltd)
05.2022 - 06.2023
Sales Manager (Auto Loans)
Ennkay Financial Service
07.2019 - 05.2022
Sales Associate (Auto Loans)
Cars24 Services Pvt Ltd
01.2019 - 06.2019
Sales Manager (Auto Loans)
Ennkay Financial Service
08.2012 - 12.2018
Senior Officer (Auto Loans)
ING Vysya Bank Ltd.
01.2011 - 07.2012
Relationship Officer (Auto Loans)
Axis Bank Ltd.
07.2009 - 12.2010
Relationship Officer (Auto Loans)
ICICI Bank Ltd.
01.2007 - 06.2009
Grade 12th - Commerce Stream
CBSE (Central Board of Secondary Education)
Grade 10th -
CBSE (Central Board of Secondary Education)