VIJAY K
CHENNAI
Summary
Resourceful Relationship Manager in Auto Loans, known for high productivity and efficient task completion. Skilled in customer relationship management, financial analysis, and risk assessment. Excel at communication, problem-solving, and adaptability to meet client needs and achieve business goals.
Overview
13
13
years of professional experience
Work History
Relationship Manager, Auto Loans
Kotak Mahindra Prime Ltd
Chennai
10.2021 - Current
- Leading and training a team focused on achieving sales targets and enhancing customer satisfaction.
- Collaborating with dealerships, financial advisors, and other partners to drive loan product growth and reach sales objectives.
- Assisted senior staff members in developing best practices for handling customer relations associated with automotive lending services.
- Leading a team of sales representatives and ensuring targets are met.
- Collaborating with credit and risk teams to ensure compliance and minimize risk.
Sales Manager (Two Wheeler Loan)
HDFC Bank Ltd
CHENNAI
07.2019 - 10.2021
- Developed and implemented sales strategies to increase market share.
- Monitored industry trends and competitor activities to stay ahead of the competition.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Resolved customer complaints regarding sales and service.
Team Leader (Two Wheeler Loan)
Talentpro India HR Pvt Ltd (HDFC Bank Ltd)
CHENNAI
01.2016 - 07.2019
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Developed strategies for problem solving and conflict resolution among team members.
- Conducted regular performance reviews to assess individual team member progress.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Monitored daily workflow to ensure adherence to established policies and procedures.
Sales Executive (Two Wheeler Loan)
Quantum Multipoint Services. (HDFC Bank Ltd)
CHENNAI
07.2011 - 01.2016
- Developed and implemented sales strategies to meet customer needs and increase revenue.
- Cultivated relationships with existing customers to encourage repeat business.
- Analyzed market trends and competitive landscape to identify opportunities for growth.
- Created marketing materials, such as brochures, flyers, and newsletters, to promote products or services.
Education
Master of Arts - Public Administration
Madras University
Chennai06-2022
Bachelor of Arts - Commerce
J.A Arts & Science College.
Chennai06-2011
Skills
- Problem-solving aptitude
- Loan Processing Coordination
- Document analysis
- Staff Management
- Teamwork and Collaboration
- Multitasking Abilities
- Analytical and Critical Thinking
Languages
Tamil
First Language
English
Intermediate (B1)
B1
Accomplishments
- Achieved All-India 7th rank for two consecutive years at Kotak Mahindra Prime Ltd, demonstrating exceptional performance and expertise.
Timeline
Relationship Manager, Auto Loans
Kotak Mahindra Prime Ltd
10.2021 - Current
Sales Manager (Two Wheeler Loan)
HDFC Bank Ltd
07.2019 - 10.2021
Team Leader (Two Wheeler Loan)
Talentpro India HR Pvt Ltd (HDFC Bank Ltd)
01.2016 - 07.2019
Sales Executive (Two Wheeler Loan)
Quantum Multipoint Services. (HDFC Bank Ltd)
07.2011 - 01.2016
Master of Arts - Public Administration
Madras University
Bachelor of Arts - Commerce
J.A Arts & Science College.
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