Sukhvinder Singh
New Delhi,DL
Summary
Business-driven Relationship Manager always finding successful ways to acquire new clients and foster lucrative relationships. A determined leader with over TEN years of assisting clients with financial planning processes and assessing financial data. Offering dynamic collaboration and decision making skills.
Overview
9
9
years of professional experience
Work History
Relationship Manager, Auto Loans
Carlelo Pvt Ltd
10.2023 - Current
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Participated in industry events and trade shows to promote products and services.
Customer Relationship Manager
Cars24 Pvt Ltd
09.2020 - 09.2023
- Delivered superior customer service to strengthen relationships and drive future business revenue.
- Managed customer relations on ongoing basis to maximize customer retention.
- Created customer support strategies to increase customer retention.
- Educated customers about [Product or Service] options and processed purchases.
Technical Retail Associate
Girnarsoft Pvt Ltd
10.2018 - 07.2020
- Greeting customers, helped them to sell the cars in the best price.
- Elaborate the culture of organization work.
- One stop solution with rich environment.
Maintenance Officer
Limak Holding
09.2017 - 10.2018
- Circulated throughout facility daily to identify generators in need of replacement or repair.
- Reviewed production, quality and maintenance reports and statistics to plan and modify maintenance activities.
- Created preventive maintenance and inspection lists and schedules to minimize breakdowns or disruptions.
- Maintained safety conditions and standards in facility.
Service Advisor
Competant Pvt Ltd
07.2014 - 07.2017
- Educated customers regarding regular maintenance protocols to preserve vehicle condition.
- Examined service history and provided initial inspection of vehicle to identify issues.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
- Developed estimates by costing materials, supplies, and labor.
- Documented problems and corrective actions to maintain records.
Education
Diploma in Mechanical Stream - Automotive Technology
Baba Saheb Ambedkar Technology And Management
New Delhi, India04.2014
High School Diploma -
Govt Boys Senior Secondary School
New Delhi, India04.2010
Skills
- Goal setting
- Strong communication
- Adaptability
- Industry knowledge
- Relationship building
- Networking abilities
- Client retention
- Active listening
- Team collaboration
- Multitasking
- Customer service
- Sales expertise
- Customer Relations
- Complaint Handling
- Document Analysis
- Customer Service-Focused
Timeline
Relationship Manager, Auto Loans
Carlelo Pvt Ltd
10.2023 - Current
Customer Relationship Manager
Cars24 Pvt Ltd
09.2020 - 09.2023
Technical Retail Associate
Girnarsoft Pvt Ltd
10.2018 - 07.2020
Maintenance Officer
Limak Holding
09.2017 - 10.2018
Service Advisor
Competant Pvt Ltd
07.2014 - 07.2017
Diploma in Mechanical Stream - Automotive Technology
Baba Saheb Ambedkar Technology And Management
High School Diploma -
Govt Boys Senior Secondary School
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